Experience Our Difference A Family Legacy Since the 1940s

The History of Legacy Heating and Air, Inc.

Providing Quality HVAC Services in Michiana for Over 7 Decades

Legacy Heating and Air, Inc. is owned and operated by the Cook family, which has been in the heating and air conditioning business since 1945 when my great grandfather, Vernon Cook, moved to South Bend to become a Lennox Furnace Dealer. Over the years, along with my grandfather, Roger Cook, and my dad, Brad Cook, they built the business from the ground up at the same location.

In 1972, Cook introduced the unique idea of “Planned Service”, which was the first pre-paid maintenance agreement in the area. Planned Service steadily grew to over 5,000 customers by 1999. Homeowners came to realize that maintaining their home’s heating and air conditioning system helped keep their equipment clean and in good working order – extending the life expectancy of their system as well as keeping their system running at peak efficiency.

Change in Leadership

In 1999, our business was purchased by a major supplier. No major changes were made and, as promised, ownership did not interfere with the operations and the company ran as it always did – with a focus on serving customers on a personalized basis and on making sure our valued employees had plenty of work to do each day.

Although it had its ups and downs, the Cook family and our employees remained loyal and performed very well for the company. In 2011, the company restructured and put all 110 service centers under the same corporate brand. Despite the changes, we decided to “give it a chance and see what happens”. Unfortunately, the company took a centralized, corporate approach to business.

In 2012, the Cook family decided it was time for a change and time to get back into a small family business where we have more control and can offer customers a better, low-key, personalized approach that only a smaller, local company can offer.

A New Start

In July of 2012, planning had begun on establishing a new business – one that would focus on gaining customers by providing top-notch personal service. The name of Legacy Heating and Air, Inc. was chosen to convey the fact that our family has been in the heating and air conditioning business in the Michigan area for the better part of seven decades. Getting back to a small family business means improved customer service. All incoming calls are answered live, by a Legacy Heating and Air, Inc. employee, 24/7.

Looking toward the Future

We want to create a business that would be worthy of the legacy my grandfather and father had passed down to me and one that I could proudly pass on to my son someday – our 5th generation in the business! Whether you are a new customer or someone who has worked with us in the past, we thank you for your business and look forward to welcoming you to the Legacy family!

Yours for a new generation in comfort,

Tony Cook

President

We are here for all your HVAC services in South Bend! Contact us today at (574) 325-5457 to request a free estimate! We proudly service clients throughout Michiana.

A Family Legacy Since 1945

See Our Values
  • Financing Available

    We are here to help you and make things a little easier when you are hit with the unexpected.

  • Customer Service

    We strive to deliver the best service and educate our customers so they can make an educated decision.

  • Our Legacy Comfort Program

    We offer a 12-year warranty on maintenance, replacements and parts and labor. Contact us for more information!

  • 24/7 Availability

    We are available all day, all night and every day of the week to service your home or business.

Request a Free Estimate

(574) 325-5457
  • Please enter your first name.
  • Please enter your last name.
  • Please enter your phone number.
    This isn't a valid phone number.
  • Please enter your email address.
    This isn't a valid email address.
  • Please make a selection.
  • Please enter a message.