Client Testimonials

What our Customers say about us...

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We lost our AC on a Friday afternoon and called a Heating and Air company to come out to help us out. Gave us this outrageous quote for replacing our 20 year unit. So we ended up going to my father in laws for some relief and found out his AC went out as well. Told us he contacted the Cook Family and came out right away and gave him a great quote on a new AC unit. So we called them as well. They came out on time promised. Then noticed a few things that needed to be changed to make our AC run properly. Gave us an outstanding quote, plus a year of maintenance, along with 4 free filters for our new AC unit. They came out the very next day 15 earlier than promised and started placing down protection for my floors. I have a one year old puppy who loves attention and them gave him loving. They were done in less than 4 hours and cleaned up.  You wouldn't have even known they were in the house. I'm so pleased with Legacy Heating and Air. I would have given them 10 stars. My father in law is so happy as well. The Shaw family is happy and cool again cause of the Cook Family.  I would definitely get a few quotes but make sure Legacy is one of them.  Thank you Legacy for your great work, clean work, and keeping your promise. Chad and Josie Shaw...Enzo ( puppy)

 

My Air conditioner failed after 45 years at the end of Aug. 2017. I started the process of estimates, quotes and research. Legacy was on the list of quotes and came in with 3 options for me. After all the research and estimates were in, I had it narrowed down to 2 contractors, one was an Armstrong dealer and the other was Legacy (Ben) who installs Daikin products. I met with both contractors a 2nd time. Legacy and Daikin with a 12 year warranty beat the other estimates I had and won my contract. I was pleased with their ability to work around my schedule (after 5:00 pm) and promptness when they arrived to install my system on Sept. 22 2017. Their technicians arrived on time, they were professional, courteous and did a Great job. I am also giving them my duct cleaning business as well.

 

I cant thank them enough for meeting my needs with my new furnace and air conditioning system. Choose Daikin, choose legacy!

 

The gentleman was prompt and very efficient . He explained every step of the way.

 

We were very impressed with Legacy Heating & Air. They were very helpful and professional, starting with the construction; install and follow up. We would highly recommend Legacy Heating & Air  to others.

 

All employees were professional and respectful. Andrew, the salesman, was very informative, and did a great job explaining the product choices. The installers did a great job, and also explained what they did. The company went above and beyond to make sure our furnace, which we didn't purchase from them, was set up properly!

 

Start to finish was an excellent experience. Ben was very helpful in figuring out the best unit for our needs and installation went very well. The techs were right on time and did a great job.

 

They were always on time! We were back up and going the 1 day it took to install. We are very happy with the entire process.

 

Jon was very friendly and knew exactly what the problem was. It was a quick fix. He then did a thorough inspection of the furnace to make sure it was running properly. He looked at my water heater and described some potential issues. We will discuss putting in a new one, and we will definitely get it from Legacy. Highly recommended from the initial phone call to the phenomenal fast efficient response

 

Original appt for 4Pm - they had a tech get done early and come out at 2:15 (good thing) - they called and asked permission to come early. The tech knew immediately what the problem was and was done in 15 min :) He was courteous and helpful.

 

Installers were prompt, clean, professional. Cleaned up when the day was done. Explained the steps in the process, explained how to use the unit when work was completed. A follow-up appointment was completed to check on our satisfaction.

 

Everyone was super helpful. Our furnace went out on a very cold day. Some one came right out. Assessed the situation and gave us our options. We were given many units to choose from, with great pricing. Within the week, the unit was installed. Everyone was super friendly.

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