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In Home Sales Representative

Job details

Salary
Up to $150,000 a year

Job Type
Full-time

Number of hires for this role
1

Qualifications

• IN HOME Sales: 3 years (Required)
• Driver’s License (Required)
• Bachelor’s (Preferred)

Full Job Description

Are you seeking an opportunity where sales performance is generously rewarded? Legacy Heating and Air, Inc., a fourth generation family owned business, has a unique opportunity for an in home Sales Representative. Our company is growing, we promote from within, and recognize and reward our high performers! We offer a generous benefit package and a company vehicle. Our average sales person has earning potential of $120,000 annually, however the outstanding sales person has greater earning potential!

Title: Residential Sales Representative

Reports To: Sales Manager

FLSA Status: Full-time, Exempt

Salary Level: Base salary with majority of salary commission based

Salary Range: Dependent on sales – averages $120,000 annually, however may be more based on performance

SUMMARY

The residential sales representative is responsible for building positive relationships with customers, quoting jobs, closing deals, developing new accounts, ensuring repeat business from existing customers, and making a positive impact on the company. This sales representative will be responsible for opening new accounts while understanding the need of the customer and how to meet those needs. This position requires the ability to read blue prints, provide estimates and bids, and negotiate projects. While at a customer’s home, the sales representative performs heat loss and heat gain load calculations, lays out and designs HVAC systems and has a strong working knowledge of the industry.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Understands basic HVAC and plumbing customer needs.
• Responsible for residential sales creating new customers and serving repeat customers.
• Provides sales quotes and manages contracts utilizing systems and plans.
• Drives high sales volume, enhancing the company culture and the mission of the company.
• Drives financial results by understanding sales goals and owner expectations. Develops action-oriented sales goals that create profits, cash and growth.
• Collaboratively increases the quality of customer service, adds product offerings when presented, while managing the individual sales cycle.

ESSENTIAL WORK SKILLS REQUIRED:

• Must have excellent written communications skills
• Must have excellent oral communications skills
• Must have the ability to manage multiple tasks on a daily basis
• Must be able to deal with challenging situations and difficult people
• Must have excellent organizational skills
• Must be able to work well with internal and external technicians and tradespersons
• Must be goal oriented
• Must be self-starting and energetic
• Must have genuine empathy for customers along with a willingness to help others

ESSENTIAL DAILY JOB DUTIES AND RESPONSIBILITIES:

1. Travel to customer’s home and listen to their HVAC/plumbing needs.
2. Increase HVAC and plumbing business volume by developing existing business and cultivating new customers.
3. Follow up with customers from leads provided by field service technicians, repeat customers and new leads.
4. Identify bid opportunities, prepare bid packages and perform estimates for jobs. Clearly understands the quoting and contracting processes.
5. Meet with customers to assess the work to be completed, provide estimate, and close the sale.
6. Monitor the progress of the installation from start to completion while serving as the primary contact for the customer, or ensuring a primary contact is communicated to the customer.
7. Develop additional business opportunities by selling preventative maintenance and Indoor Air Quality Products.
8. Participate in additional training when new products are introduced or updates on current products are available. Keeps up to date with product knowledge so can convey this clearly to customers.
9. Ability to reach company goals and clearly communicate the company mission.

ESSENTIAL OVERALL JOB DUTIES AND RESPONSIBILITIES:

• Must be able to build customer confidence in company and grow business sales and opportunities.
• Keeps a pulse on trends, best practices, and sales/market issues.
• Follows up on all leads in a timely manner.
• Provides outstanding customer service and is respectful of customers while in their home.
• Organizes and utilizes data to bid projects for the customer.
• Utilizes company resources to provide accurate bids and quotes.
• Accurately bids jobs in the best interest of the customer and the company.
• Successfully negotiates with customers to “win” the job.
• Builds customer relationships by following up after the sale and after the project is completed
• Reviews customer satisfaction metrics to evaluate performance.
• Contributes to a climate/culture where all staff want to and have the opportunity to succeed.
• Possesses an in-depth understanding of a sales model and the various avenues available to drive results.
• Provides information to management on training needs and courses of interest and attends courses to improve sales skills.

EDUCATION AND WORK EXPERIENCE:

• Bachelor degree or equivalent job related in home residential sales experience
• Proven track record in sales with 3+ years of in home sales experience
• Good presentation and public speaking skills
• Strong skills within Microsoft Office (Excel, Word, Outlook, PowerPoint)
• Sales Background – Ability to understand a sales cycle and close sales

ADDITIONAL REQUIREMENTS:

Must be able to drive to local job sites (residential homes) on a regular basis
Professional demeanor along with good hygiene and cleanliness is required at all times
Maintain a clean vehicle and make office aware of maintenance issues
Follow rules and regulations as described in the company Handbook
Must be able to pass a pre-hire drug test screening and background check
Must have a valid, insurance acceptable driver’s license

The duties and responsibilities described above are a list of job responsibilities, however, additional tasks may be assigned to the employee from time to time and the scope of the job may change as necessitated by business demands.

Keywords: South Bend, IN, Mishawaka, IN, Middlebury, IN, Bristol, IN, In home sales, salesperson, residential sales, HVAC, plumbing, heating and AC,

Job Type: Full-time

Pay: Up to $150,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Day shift

Supplemental Pay:

• Commission pay

Education:

• Bachelor’s (Preferred)

Experience:

• IN HOME Sales: 3 years (Required)

License/Certification:

• Driver’s License (Required)

Work Location:

• Multiple locations

Company’s website:

• www.legacyheatingandairinc.com

Work Remotely:

• No

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Social distancing guidelines in place

Full Job Description

Do you have installation experience? Are you seeking a leadership position where your direction and skills matter? Are you looking for a growing company who promotes from within? Are you looking for a company who cares about your performance and recognizes a job well done? Then, Legacy Heating and Air, Inc. (A Cook Family Business)_* since 1945, is the place for you! We are located in Elkhart, servicing the Michiana area.

We are seeking a full-time EXPERIENCED LEAD HVAC INSTALLER to work day shift and some on call hours. The successful candidate will have 2-4 years previous experience in installation and some supervisory experience is strongly preferred.

Title: Installation Lead/Technician

Reports To: Installation Manager

FLSA Status: Full-time, Non-Exempt

Salary Range: $22-$28/hr.+ Incentive and bonus opportunity-can be up to $100,000 annually.

SUMMARY

Primarily responsible for Installing a variety of equipment including: furnaces, air conditioning, heat pumps, indoor air quality equipment, and humidifiers. Responsible to supervise other installation technicians and is the lead person on job sites.

ESSENTIAL TECHNICAL KNOWLEDGE REQUIRED:

• Understanding of basic mechanical systems
• Knowledge and use of basic hand tools.

ESSENTIAL WORK SKILLS REQUIRED:

• Must have excellent written communications skills
• Must possess excellent time management skills
• Must have excellent oral communications skills and able to give others direction
• Must be able to deal with difficult people in a professional manner, resolving problems
• Must have excellent organizational skills and be prepared for on-site jobs to be completed
• Must be able to work well with other technicians, managers, customers

ESSENTIAL TECHNICAL SKILLS REQUIRED:

An Installer must be able to install the following equipment for replacement and new construction:

• Gas and oil-fired furnaces
• Split systems to 5-ton
• Heat Pumps to 5-tin
• Packaged units
• Ductless splits
• Intake and exhaust fans
• Filtration systems
• Humidifiers
• Sheet Metal fabrication
• Duct and pipe installation

ESSENTIAL DAILY JOB DUTIES AND RESPONSIBILITIES:

• Lead other installers on job sites
• Ensure jobs are staffed, have appropriate materials, jobs run smoothly
• Consult with salesperson and customer on each job before, during and on completion.
• Check in with the office for scheduled jobs after the completion of each job and at the end of each work day.
• During and or at the end of each task complete all company provided forms to the fullest extent possible.
• Responsible for time management of jobs scheduled each day.
• Talk with customer at the beginning and end of each task.
• Obtain client signature on company provided forms where applicable.
• Upon completion of each job record time spent at each job on the daily time sheet.
• Hand in paperwork at the end of each day for processing in sequential order.
• Ensure all vendor packing slips or invoices for each job are secured to the related job forms.
• Ensure all materials used for each job are listed properly on the company provided forms.
• Answer all office messages and calls in a timely manner.
• Consult with operations manager or dispatcher in times of uncertainty.

ESSENTIAL OVERALL JOB DUTIES AND RESPONSIBILITIES:

• Must be able to build customer confidence in company.
• Provide information to management on training needs and courses of interest.
• Responsible for the daily preparation of the parts and tools for each day’s activities.
• Complete work in a timely and workmanlike manner.
• Coordinate with dispatcher for the use of company tools and ensure they are returned to the office in a timely manner.
• Participate in company–wide internal meetings as required.
• Maintain company tools in a professional manner.
• Maintain company vehicle assigned to you in a professional manner.

EDUCATION AND WORK EXPERIENCE:

• Must have a valid, insurance acceptable driver’s license
• Must have a high school diploma or equivalent GED certificate.
• Must have at least 3-years experience in HVAC Installation and prefer supervisory experience or management of projects on job sites

ADDITIONAL REQUIREMENTS:

• Must be able to drive to local job sites on a daily basis
• On-call and overtime hours as needed
• Good hygiene and cleanliness is required at all times
• Must adhere to the company uniform policy.
• Maintain a clean vehicle and make office aware of maintenance issues
• Follow rules and regulations as described in the company Handbook
• Must be able to pass a pre-hire drug screening test and background check *
• Must have a valid, insurance acceptable driver’s license *

* Legacy offers a competitive salary, benefits (health, dental, vision) a 401K, and a stable work environment.