Google Reviews
Legacy Heating and Air, Inc.
22285 Elkhart East Boulevard, Elkhart
4.9 1,541 reviews
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Dina Nicodemus ★★★★★ 3 weeks ago
Legacy was fantastic! They showed up on time and were extremely professional. I had a new furnace installed and it is great. I had 4 estimates and Legacy gave me a great price. The techs took very good care of my home. They wore booties … More and cleaned up everything. They were extremely friendly and knowledgeable. They have my business from now on!! Thank you Legacy! -
Kole Heller ★★★★★ 4 months ago
Today was just a maintenance visit that is done every 6 months, or so, as part of their Bronze membership. My appointment wasn’t until 3-5pm, but Bill called a little after 2pm, and I gladly allowed him into my home. He looked into what … More I had questions about and afterwards he said everything looked great and we were both on our way. Legacy’s techs always does great work!!! -
Tonya Gorsuch ★★★★★ 6 months ago
Wow! Such a great company! It was such a smooth process. I had to replace my furnace & Joe was so courteous he explained everything thoroughly through the whole process. He even showed me which ductwork needed taken out for better heating … More of the home. The two technicians that installed my furnace were very thorough and explained everything to me . They all made a tough situation so much better. Thank you Legacy , ☺️ -
kimberly majewski ★★★★★ 6 months ago
Great service! Very kind, trustworthy, and thorough. Everyone I know trusts and uses them. When they say something is wrong, you know it really is necessary and will be fixed completely. They will not try to sell you additional things … More or scam you into thinking you need a new furnace. They tell it like it is. Quick response too! -
Christina Blaschke ★★★★★ 6 months ago
Legacy has been maintaining and servicing our Geothermal (Water Furnace) system since we purchased this home in 2014. We could not be happier with the service we have received. I would highly recommend purchase of a service plan. They … More keep track of your maintenance and will call you in the spring and fall to set up your service calls. They are extremely thorough when they check your system and they provide a report to explain the results of their testing. Thankfully we have only once had an issue with our unit and they quickly and cost-effectively resolved it for us. The technicians are highly trained and the technician that they send to take care of our unit has been specifically trained in Geothermal. Nathan Christian performed our service today and he could not have been more professional, thorough, and polite. It was a pleasure to meet Nathan and we hope to see him again in the Spring. Trust me... I am a very critical consumer and when I receive great service I feel like it should be recognized. Legacy is a quality operation. -
Karen Mishler ★★★★★ 7 months ago
Brant was my technician. He was very polite and knowledgeable. He took the time to answer all my questions and explained the job he was doing, and how we could have confidence that things were working properly after he leaves. I look forward … More to joining their club option which gives me a great deal on future trips for all of our heating AND plumbing needs!!! Thanks! -
Kem Meyer ★★★★★ 8 months ago
So impressed!! From start to finish. They got back to me fast with detailed quote and explanation of the process. Scheduled me easily. Service tech showed up on time. Conscientious, friendly and knowledgeable. Took their time to do the … More job right. Talked about how much they respect their employer and enjoy working for them. Educated me throughout the day, showed before and after pictures, kept things clean and compact. Above and beyond. Such a quality crew. Highly recommend. -
Angel Van Dusen ★★★★★ 9 months ago
Came to this company after a more than miserable experience with another HVAC company. They have exceeded the expecting we had in the very beginning and continue to make sure we are taken care of.
Had an AC Installed on Tuesday.
They came … More Wednesday to finish up new duct work. And came today an hour after my phone call when the AC wouldn't kick on.
I would recommend to everyone without question! All the technicians that have been in my home have been extremley likeable, knowledgeable, and did EXACTLLY what they were meant to do! I cant say enough good about this company! -
Annette Chiddister ★★★★★ 9 months ago
Albert was courteous and professional. He took a few minutes to answer a few questions I had while he was here, that was appreciated! Legacy has serviced my furnace and A/C for 5 years now and I will continue to put my trust in their workmanship. … More -
Kimberly Stanton ★★★★★ 10 months ago
They got us in with a same day appointment when our AC went out. Called to let me know precisely when they’d arrive, gave us all our options after inspecting issues, were honest and said we did not need a new unit and got everything taken … More care of immediately. Signed up for their maintenance program at the same time and got a break on the price. Would 10/10 recommend using them for others! -
Phil Krause ★★★★★ 10 months ago
Dec 2021 Tech guy showed up on time. Friendly. Knowledgeable. Love Legacy Heating and Air.
5/11/22 Tech guy (Albert) gave some excellent, practical recommendations on things I can do to make my AC unit last longer.
8/2/22 Albert once … More again was extremely friendly and helpful. I can't say enough about how much I appreciate Legacy Heating and Air. They do very good work. -
Armando Lucio ★★★★★ 10 months ago
Always friendly and professional with wonderful personality. Very thorough in their inspections and offer information and explanations for what they are doing and what they have seen. They were patient and also attentive in delivering a … More wonderful service. We have peace of mind knowing that our system is not going to fail us and that the regular appointments help keep our system in the best condition for our home. We truly appreciate the care given and highly recommend Legacy Heating and Air, Inc. -
Rocio Ortega ★★★★★ 10 months ago
Legacy is a great company! From the moment I called to learn about the plans and schedule they were friendly, explained well and made me feel like they wanted my business. My appointment for maintenance went very well, the man was very … More kind, showed me all about my AC unit and gave me tips on how to save on my electric bill. I am a very happy customer! -
Jeff Willis ★★★★★ 11 months ago
Excellent service! Annual maintenance on my air conditioner, completely opening the unit and thoroughly cleaning inside and out. Showed me before and after pictures. I am terrible remembering names, but the technician was extremely knowledgeable … More and very personable. -
Megan Diver ★★★★★ 11 months ago
Legacy's great customer service and professionalism started when I called to see what availability they had open to get a quote after my AC went out on me. The lady answering the phones is so personable and friendly and started the … More experience off great! Joe came out to give me a quote and was very thorough. Michael and Trent did the install and I couldn't be happier! They did a fantastic job and listened to the requests I had to make everything look nicer and keep out of the way. Thanks to everyone who was involved, considering the circumstances I had a great experience and will recommend Legacy to everyone. -
Emily Sexton ★★★★★ a year ago
I absolutely LOVE Legacy! Unbelievable customer service from start to finish, regardless of whether it is during regular business hours or after hours. When scheduling an appointment, the staff are thorough and practice deep listening and … More comprehension. I feel heard, understood, and valued as a customer. In a world where costumer service is transforming more towards automation and lack of care, Legacy is upholding a standard that other companies could strive to be more like. As for the services provided at my home, the technician was kind and resolved my issue quickly with confidence. I am SO GRATEFUL that when I purchased my home just 3 months ago-the previous owner transferred his membership with Legacy to me with high regard. Admittedly I am someone who would not have sought out this sort of membership or really even been aware of it. Now that I have had this experience I am confident in Legacy Servicing my unit for the duration of my time in this home, and will use them moving forward.
Thank you Legacy! -
Jeff Newman ★★★★★ a year ago
Called for an appointment, was able to get one scheduled within a reasonable time. John, the technician, showed up on time. Checked out the system, and serviced the A/C system when he found that the Freon charge was low. Advised on price … More before starting the work. Great service. -
Alicia Rogers ★★★★★ a year ago
I am overly satisfied with the service that I have received from Legacy. They are more than helpful with all your heating and cooling needs. They care about the community and are so personable. Every single employee that I have encountered … More has been professional and caring. I would and will recommend everyone to use Legacy for any service they provide because they know what they are doing. -
Judith Lentz ★★★★★ a year ago
We've used Legacy for many years and are always happy with their service. The service man was friendly and knowledgeable. He called about 15 minutes before arriving and got right to work when he got here. I'd recommend Legacy … More to anyone. -
Jeffrey Rowe ★★★★★ a year ago
We have nothing but good to say about Legacy. Andrew has been great and the installation teams have gone above and beyond. I’m sorry I can’t remember the first crew (i believe one of the guys was Bill), but they were very conscientious … More and thorough. Andy just installed a new A/C unit yesterday and did a great job. He worked hard on a difficult install and we couldn’t have asked for a more helpful, hard working, thorough and pleasant individual. He stayed late getting things right and you don’t always see that anymore. Thank you Legacy. -
Delores Spano ★★★★★ a year ago
The technician was courteous, friendly, and explained what he was doing every step of the way. He thoroughly cleaned our 15-year-old air conditioning unit, changed the furnace filter, and did whatever else needed to be done. He advised … More us on what we might come to expect with a unit of this age, so that we are aware of our options, if and when the time comes to replace it. This was our first experience with the yearly maintenance system for the air conditioner, and so far we are happy that we enrolled. -
Suresh Ayyasamy ★★★★★ a year ago
Installed modulating furnace with 4 zone damper control system. They were very responsive and took time to bring all relevant people including owner to make sure they are recommending the right unit and provided all options to choose. Every … More technician on each stage of the install were awesome and did a clean install. Shawn was above and beyond in getting the system tuned. Can’t ask for more and old saying holds good you get what you pay for. -
Ben Jones ★★★★★ a year ago
My furnace went out last night. I called and was able to get Kenny S. from Legacy out the next morning, just hours after I called. Kenny was very professional and walked me through the steps of how I can take care of my HVAC system. I really … More appreciate the time and assistance the technician gave me. I'm scheduling for more services now, Thank you Kenny S. and Legacy for everything! -
G Ma ★★★★★ a year ago
Called to schedule plumbing service with them. Their soonest appointment was sooner than anyone else so I took it. Waited a few days I am out of state and on a different time zone (3 hours behind) so communicating with them was difficult … More at times. I talked to Emily and she booked my appointment. Due to some miscommunication on my end, the day before she found out they don’t offer that kind of service. Instead of calling me morning of, while I was asleep in the different time zone, she reached out to the company that they refer their customers to and actually set up an appointment for me. She gave them my information and within a couple of hours they were helping me out with my issue and it was done in a timely and professional manner.
I feel like any other company would’ve called me morning of my appointment and told me they didn’t offer the service and left me stranded and upset. Emily went above and beyond to make sure that my issue was taken care of, even though they couldn’t fix it for me. She got all of it taken care of for me while I was asleep in the other time zone. She even called me a couple of hours after to make sure the other company got me taken care of.
Truly a great example of excellent customer service. Emily is an absolute asset to your company. She was very kind, empathetic and accomadating to my situation. She is a great representation of Legacy heating and air. I will always come back no matter what and refer my family and friends to them. -
Patricia Crafford ★★★★★ a year ago
I've used Legacy for furnace & a/c maintenance for over 4 years in the house where I am now, and for many years in my home previous to this. They have also provided humidifier installation and duct cleaning services for me. In … More all that time and in all those services, their performance has never been less than excellent. Just as impressive, their service technicians and customer service people are consistently professional, courteous, and personable. Great company! A Summer 2020 shout out to Missy, Brandon, Rusty, and Erik. And now adding a 2021 shout out to Bill and Josh. Y'all rock!
Now editing in February 2022 to add that I'm happy Legacy has added plumbing to the services they provide since the plumber they just provided for faucet repair and toilet installation had all the great qualities their HVAC guys always have. Shout out to Plumber Josh! -
Skye Gray ★★★★★ a year ago
These people are not the cheapest, but they are certainly the most courteous and efficient at all levels. I had a whole house generator installed by them and everything went exactly as expected. The salesperson was knowledgeable and happy … More to answer questions and this generator has worked flawlessly for the past year. They just left after their annual maintenance appointment and as always they were courteous and let me know when they were coming. Really excellent follow through. -
Ryan Clark ★★★★★ a year ago
Everyone that I was in contact with from Legacy was very courteous and helpful. Chanc Ravish was the sales rep that helped me decide what system was best for my home and for the amount of money that I could spend. Very knowledgeable and … More honest. The installers were also great. They were on time and the quality of work was too notch. I would highly recommend using Legacy Heating and Air. -
Amanda O'Brien ★★★★★ a year ago
Excellent customer service and excellent service-men. I am so glad we signed up for their yearly maintenance program. Both service-men that have come for our summer and winter maintenance have been professional and caring. Informative and … More personable. Thank you Legacy for providing such excellent service! -
Dan Lebryk ★★★★★ a year ago
Great service. A technician that uses data and science to do furnace and central air work, I love that. Scheduling was easy. Happy with the extra effort. Great job explaining what was done and state of my furnace. -
Judi M. ★★★★★ a year ago
Our air conditioner went out and then our furnace. We did our due diligence, with researching and getting quotes. The experience we had with Joe was phenomenal. We couldn't be happier with the quality and efficiency of our new … More system. Our comfort level in the house has increased, the energy bills have decreased, and there is peace of mind knowing our equipment is made in the USA! Should there be any future issues, the parts can all be found in the US. The installation was smooth, and although very lengthy for the workers, they dismantled and removed the old system and had us up and running with the new system in just one day. Thankfully, Joe was able to obtain affordable financing for us. Since the installation, we have had yearly maintenance visits for both the furnace and air conditioner. They always arrive promptly, are very thorough, are respectful of our home and are personable and polite. This company is top notch. Buy and enjoy with confidence! Thank you to all that have made our experience outstanding at Legacy. We sincerely appreciate you. -
Jeff Goldy ★★★★★ a year ago
Bill came out and did a fantastic job. He took the time to explain what was happening, and gave possible solutions for some issues. He was very thorough, professional and personable. Highly recommend Legacy Heating And Air!! -
Ken Lewton ★★★★★ a year ago
It’s 4:30 Saturday afternoon. 95 degrees. A/C quits. Fast efficient service. We were back up and cooling about 90 minutes later. Highly recommend you purchase their heat and A/C tune up program. They are amazing, and friendly and show … More up when you need them. -
John Geraci ★★★★★ 2 years ago
Legacy maintains/services our furnace and air conditioner plus installed our home generator. Very professional at every level from communication with the office to knowledgeable, trusting and accommodating field techs. Kyle maintains all … More three of our units and he is outstanding. Definitely give Legacy a strong recommendation. -
Sharon Bowlby ★★★★★ 2 years ago
Josh came out after we called about our sump pump failing. He was extremely knowledgeable and had our new pump installed and fixed within 20 minutes. He was quick, and explained common maintenance and cleaning of our pump. Thanks for … More the great work, Josh! -
Patricia Bunner (Patty) ★★★★★ 2 years ago
We are so very happy with our heating and air conditioning system. The maintenance Legacy offers keeps everything in good condition. Our latest maintenance person was John. He was very polite and professional. We have been impressed with … More Legacy from the start. They have not let us down in any way since. We have been their customer since 2015. -
Suzanne Carter ★★★★★ 2 years ago
Legacy has always been a very dependable, professional, quality service company in my opinion. Their technicians are friendly, knowledgeable and seem to really care about the customer’s needs. They explain problems clearly and offer options … More to reconcile the issue. And they are reasonably priced. Thank you Legacy!!! -
susan petty ★★★★★ 2 years ago
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Roger Ragan Rutkowski ★★★★★ 2 years ago
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Richard Scott ★★★★★ 2 years ago
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dave flora ★★★★★ 2 years ago
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Michelle Yeager ★★★★★ 2 years ago
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June Watson ★★★★★ 2 years ago
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Kate Irelan ★★★★★ 2 years ago
Rusty came right on time, and quickly discovered my fresh air intake was blocked. He showed me what had happened and advised me on how to prevent it in the future. Then he gave everything a good check to make sure it was right before … More he left.
This is why I stick with Legacy: they actually care about their customers. -
Katelyn Kennedy ★★★★★ 2 years ago
I had to change my appointment time and they were completely accommodating and flexible to make sure my heating maintenance got done on the same day. The tech they sent, Rusty, was kind, knowledgeable, and efficient. We appreciate the care … More that Legacy takes in treating their customers like family. -
Tamara Lewis ★★★★★ 2 years ago
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Bob Cohn ★★★★★ 2 years ago
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Ray Carlson ★★★★★ 2 years ago
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Lina Blosser ★★★★★ 2 years ago
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Linda Bergstedt ★★★★★ 2 years ago
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Monica Pletcher ★★★★☆ 2 years ago
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LoriandEvan Hoover ★★★★☆ 2 years ago
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Peggy Bolstetter ★★★★★ 2 years ago
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Eric Matlis ★★★★★ 2 years ago
I would like to thank Legacy for going above and beyond to help me with my duct issues. They were very thorough and helpful. Both Sean and Brandon spent a lot of time with me discussing the cleaning process and potential repairs I may … More need in future. They were knowledgeable and extremely hardworking. I would recommend them to anybody for their HVAC needs. -
Dominic Grimske ★★★★★ 2 years ago
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Lisa Nielsen ★★★★★ 2 years ago
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Lori Wheeler ★★★★★ 2 years ago
Very prompt service, here within time frame they say they will be and calls first to let you know. Very polite service tech, gets in and does the job and leaves. Very happy with Legacy, glad i was referred to them by a friend. -
Jamie Whitaker ★★★★★ 2 years ago
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Paul Cox ★★★★★ 2 years ago
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Megan Meyers ★★★★★ 2 years ago
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Brenda Mourning ★★★★★ 2 years ago
He was very nice and knowledgeable -
Dean Conaway ★★★★★ 2 years ago
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Kayla Glass ★★★★★ 2 years ago
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Tina Alder ★★★★★ 2 years ago
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Dan Hummel ★★★★★ 2 years ago
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Dawn Utter ★★★★★ 2 years ago
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Jim Panozzo ★★★★★ 2 years ago
Furnace check with John. He was helpful and courteous, appreciated the service today. -
Ann Britzke ★★★★★ 2 years ago
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Renay Bemiller ★★★★★ 2 years ago
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Barry Bowsman ★★★★★ 2 years ago
Jeremy was very though and informative. Great visit😀 -
Craig Custer ★★★★★ 2 years ago
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Lesa H ★★★★★ 2 years ago
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Brian Hysell ★★★★★ 2 years ago
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Paula Verteramo ★★★★★ 2 years ago
Technician arrived on time and quickly fixed our gas leak. Very nice and respectful. Will definitely use again for future work. -
Stacy Thompson ★★★★★ 2 years ago
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Mindy Burns ★★★★★ 2 years ago
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Michael Losch ★★★★★ 2 years ago
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Wayne Royer ★★★★★ 2 years ago
Legacy initiated the call to do my annual heating maintenance and safety check. They met the appointment on time and were very careful with respect to COVID concerns.The technician performed the job quickly and efficiently and made very … More sure all of my concerns were addressed. I am very pleased. -
RICHARD SCHWADRON ★★★★★ 2 years ago
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Sherry Wenzel ★★★★★ 2 years ago
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Kyleen Miller ★★★★★ 2 years ago
Legacy Heating is very responsive for scheduling regular maintenance and for service calls of any other kind. The office staff and on site contractors are always very friendly and knowledgeable. -
Steve Pond ★★★★★ 2 years ago
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Steve Little ★★★★★ 2 years ago
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Erika Berndt ★★★★☆ 2 years ago
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Melinda Miller ★★★★★ 2 years ago
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Erica Ogle ★★★★★ 2 years ago
Super impressed with the service team! Kenny was Quick, timely and thorough. -
Kristie Sherburn ★★★★★ 2 years ago
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Richard E Cochran ★★★★★ 2 years ago
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Marty Victor ★★★★☆ 2 years ago
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Kristin Wells ★★★★★ 2 years ago
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Yu J Liu ★★★★★ 2 years ago
Great detailed cleaning & maintainable service and a great conversation along the way! -
Charles Knight ★★★★★ 2 years ago
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Cheryl Farmer ★★★★★ 2 years ago
It is always a great experience with Legacy. We’ve been extremely happy customers for over 15 years. -
Rich Peters ★★★★★ 2 years ago
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Leann Sullivan ★★★★★ 2 years ago
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Jessi K Gipson ★★★★★ 2 years ago
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Steve Peterson ★★★★★ 2 years ago
Professionalism, Responsiveness -
Mike Bujtas ★★★★★ 2 years ago
Scheduled maintenance performed on the furnace. The tech was familiar with the system and was very pleasant and explained what he would be doing. It's nice to get the same tech each time so they are familiar with the house and system. … More He adjusted humidity levels and switched the damper over to winter (which I forgot to do). High quality service, great value for the price of the plan. Friendly without being overly talkative. Made sure I didn't have any questions. Left no mess. Very efficient. -
Charles Hutchison ★★★★☆ 2 years ago
Professionalism, Punctuality, Quality, Responsiveness -
Julie Cook ★★★★★ 2 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
John Murphy ★★★★★ 2 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Andrew Strawser ★★★★★ 2 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Tom Hollabaugh ★★★★★ 2 years ago
(Translated by Google) on(Original)na -
Ferguson Harrell ★★★★★ 2 years ago
Very professional and friendly. -
Katie Ott ★★★★★ 2 years ago
Professionalism, Quality, Responsiveness -
Mark Coons ★★★★★ 2 years ago
Walt (Service Tech) was extremely pleasant and accommodating. -
Lori Gibbs ★★★★★ 2 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Elise Ann ★★★★★ 2 years ago
I got a quote today for a new HVAC system and I'm feeling great about going with Legacy for this project. I appreciate how Joe took the time to explain all my options in a personable but non-salesy way. I also appreciate that he wore … More his mask correctly! It's nice that Legacy generates their quotes onsite. That was much more convenient than waiting for an email. All around applause for this business! -
Hannah Nettrouer ★★★★★ 2 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Charles Heintzelman ★★★★★ 2 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Aaron Creasy ★★★★★ 2 years ago
Professionalism, Punctuality, Responsiveness, Value -
Diane DeRoos ★★★★★ 2 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Amy Spurgeon ★★★★★ 2 years ago
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Jennifer McCormick ★★★★★ 2 years ago
Professionalism, Punctuality, Quality, Responsiveness -
Kathleen Norris ★★★★★ 2 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Sandy Hopkins ★★★★★ 2 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
David Bartkus ★★★★★ 2 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
George Rice ★★★★★ 2 years ago
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jack b burkett ★★★★★ 2 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Michael Hensel ★★★★★ 2 years ago
Professionalism, Punctuality, Value -
James Bowers ★★★★★ 2 years ago
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Linda Kuhens ★★★★★ 2 years ago
Professionalism -
Renee Mansfield ★★★★☆ 2 years ago
Professionalism, Punctuality, Quality, Value -
Carol McCoy ★★★★★ 2 years ago
Professionalism, Punctuality -
GLopez ★★★★★ 2 years ago
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Bob Reese ★★★★★ 2 years ago
Professionalism, Quality -
Dan Williams ★★★★★ 2 years ago
Legacy has always treated me fairly and recently had a middle of night problem with heater fan motor. They called me at 6;00 AM and had everything repaired by 10:00am. kEENY DID A nice JOB!Dan Williams -
Lee S ★★★★★ 2 years ago
Professionalism, Punctuality, Quality, Responsiveness -
La Mejor Explicación Biblica ★★★★★ 2 years ago
Great! -
Dennis Phillips ★★★★★ 2 years ago
Service person was the best very knowledgeble and professional -
Robert Gove ★★★★★ 2 years ago
Good technician, an expert. -
Michael Smothers ★★★★★ 2 years ago
Professionalism, Punctuality, Quality -
Nancy O'Hara ★★★★★ 2 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Abrianna Leyva ★★★★★ 2 years ago
Professionalism, Punctuality, Quality -
Danielle johnson ★★★★★ 2 years ago
We have used Legacy several times for our heater repair and maintenance as well as A/c installation every time they have come to my home they have exceeded expectations. Every employee has been kind and professional. Never try to pressure … More you into something you don't need and they remind me when maintenance needs scheduled, which is so needed for a hectic life. Amazing service! -
Terry Shelton ★★★★★ 2 years ago
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Andie Mawhorter ★★★★☆ 2 years ago
Professionalism, Punctuality, Quality -
Suzanne gray ★★★★★ 2 years ago
Professionalism -
Peace Maker ★★★★★ 2 years ago
Professionalism, Punctuality, Responsiveness -
Teri Nowakowski ★★★★★ 2 years ago
Professionalism, Punctuality, Quality, Value -
Thomas Luerssen ★★★★★ 2 years ago
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Dylan Glanders ★★★★★ 2 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Linda ★★★★★ 2 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Stephanie Green ★★★★★ 2 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Janet Hansen ★★★★★ 2 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Ernest Chancellor ★★★★★ 2 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Michelle Gavarrete ★★★★★ 2 years ago
Professionalism, Punctuality -
Aaron H ★★★★★ 2 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Jon Darling ★★★★★ 2 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Ron Foeckler ★★★★★ 2 years ago
Punctuality, Responsiveness -
Eldon Christner ★★★★★ 2 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Juan Crespo ★★★★★ 2 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Karlynne Birmele ★★★★★ 2 years ago
Professionalism, Punctuality, Quality -
John Potter ★★★★★ 2 years ago
What can I say, for starters they installed a brand new ac unit in June which froze us out of our home which we liked...lol the technician was awesome very knowledgeable and to boot the owner was there helping out as well(pretty cool) so … More today legacy came out to inspect furnace and he as well was courtesy and knowledgeable(Brant)... all around good people...thanks legacy -
Margo Dumelle ★★★★★ 2 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Elizabeth Seering ★★★★★ 2 years ago
Professionalism, Punctuality, Quality, Responsiveness -
Kevin Redman ★★★★★ 2 years ago
Professionalism, Punctuality, Quality -
Shirley Dorbin ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Dennis Edwards ★★★★☆ 3 years ago
Responsiveness -
Alan Richmond ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Charles Kozup ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Catherine Blum ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Value -
Jennea Schirr ★★★★★ 3 years ago
Professionalism, Punctuality, Responsiveness -
Billy Roberts ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Adam Spain ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Value -
Morgan First ★★★★★ 3 years ago
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Jim Goodsene ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Michael Yeager ★★★★★ 3 years ago
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Donna Temple ★★★★★ 3 years ago
Professionalism -
Shawn Goeller ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Bryson Schrock ★★★★☆ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness -
Renee Thompson ★★★★★ 3 years ago
Professionalism, Quality, Value -
Erin McGrath ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Barry Johnson ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness -
Dave Mette ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
jon pagano ★★★★★ 3 years ago
Professionalism, Quality, Responsiveness -
Ryan Miller ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Gerald S ★★★★★ 3 years ago
Professionalism, Punctuality, Value -
Joi Giger-Forrest ★★★★★ 3 years ago
Professionalism, Responsiveness, Value -
Kellie Jones ★★★★★ 3 years ago
Professionalism, Responsiveness -
Alex lintz ★★★★★ 3 years ago
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Ron Harter ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Randy Brunt ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Brian Chew ★★★★★ 3 years ago
Professionalism -
Mackenzie Schneider ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Larry Gephart ★★★★★ 3 years ago
Professionalism -
Linda Deiber ★★★★★ 3 years ago
Professionalism, Punctuality, Quality -
Mike McCarthy ★★★★★ 3 years ago
Punctuality -
Tamara Ashley ★★★★★ 3 years ago
Always on time. Polite . Adhere to safety protocols. Honest. -
James Bradshaw ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Beth Troyer ★★★★★ 3 years ago
Very satisfied -
Cynthia Davis ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Nelson Coble ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Angela Krohne ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness -
Theresa Dills ★★★★★ 3 years ago
Great response time. Love their maintenance package. It saved us in the long run! Highly recommend! -
Jennifer Bryant ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness -
Ed Bollero ★★★★★ 3 years ago
Great fall service and Kenny knows what he is doing. -
Bohdan Szewczyk ★★★★★ 3 years ago
Professionalism, Quality, Responsiveness, Value -
Stephanie Meyers ★★★★★ 3 years ago
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Ted Myers ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
K. P. ★★★★★ 3 years ago
Technician John called before arriving on time maybe a bit early. He was friendly and communicated his plan, observations, assessments and recommendations in terms I understood. He respectfully listened to my concerns and questions. … More He didn't seem to mind my observing him at work. He also cleaned my heat pump and changed my filter. Thank you! -
Debbie Charleston ★★★★★ 3 years ago
Professionalism, Punctuality -
Cari Watson ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness -
Dawn Slagowski ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness -
Mark Swinehart ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness -
bruce grant ★★★★★ 3 years ago
Just plain Good service -
john van ★★★★★ 3 years ago
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Elizabeth Hall ★★★★★ 3 years ago
Professionalism -
Gamerzilla666 ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness -
Mark Stroman ★★★★☆ 3 years ago
Brandon was very polite, and personal. I have a wall furnace and this was his first time servicing one. He did seem very knowledgeable on the working components. He cleaned up best he could, however I would suggest some type of drop cloth … More would be good to have, as the furnace is on my living room wall, and soot dropped on the floor making quite a mess. I will be steam cleaning the floor tonight. -
Sally Stoepker ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Value -
Tyler Cook ★★★★★ 3 years ago
I would like to express a sincere thank you to Legacy Heating and Air Inc. The professionalism and expertise are second to none. All associates I came in contact with were beyond friendly and knowledgeable. The thorough sales explanation, … More superior Daikin equipment, and staff are what creates a lasting impression. Keep up the good work! -
Marilyn McClure ★★★★★ 3 years ago
Professionalism, Punctuality, Responsiveness -
John Latimer ★★★★★ 3 years ago
Prepared plumbing for installation for new bathroom vanity. -
Rachel Sotebeer ★★★★★ 3 years ago
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Randy Smith ★★★★★ 3 years ago
Professionalism, Punctuality, Responsiveness -
Bruce & Julie Flora ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness -
Brice Hartman ★★★★☆ 3 years ago
Professionalism, Quality -
Bob BigBass ★★★★★ 3 years ago
Professionalism, Punctuality -
Dan Carlson ★★★★★ 3 years ago
Professionalism, Punctuality, Value -
Kevin Brown ★★★★★ 3 years ago
Pricing was upfront, transparent. Arrived on time, friendly staff. -
Joseph Gaynor ★★★★★ 3 years ago
Professionalism, Punctuality, Responsiveness, Value -
andrew obren ★★★★★ 3 years ago
Professionalism -
Maria Eyer ★★★★★ 3 years ago
Professionalism, Punctuality -
Loren Wortinger ★★★★★ 3 years ago
Very professional and very good job -
Gabe Kzoo ★★★★★ 3 years ago
Professionalism, Punctuality, Responsiveness -
Gregory Gann ★★★★★ 3 years ago
Outstanding professionalism by Marty and office staff. Diagnosed and fixed problem within 15 minutes. Will use again. Prompt, courteous and great knowledge! -
Mallory Biedenbender ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness -
Maria Pirrie ★★★★☆ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Maggie H ★★★★★ 3 years ago
Spoke with Missy on the phone to set up an appointment and she was very nice and helpful! She was able to get a technician same day!John was my technician and was great. Explained clearly what needed to be done and did it. Very professional … More and helpful.Overall, a great experience. I appreciated that someone could come last minute and fix everything! -
Jill Kennel ★★★★★ 3 years ago
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THE OSU Bob ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Al Ernst ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Ben Hurt ★★★★★ 3 years ago
Professionalism -
Claudia Vanderelst ★★★★★ 3 years ago
Professionalism, Punctuality, Quality -
Brian Lakin ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
David Schmitt ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Joel Bernier ★★★★★ 3 years ago
Professionalism -
Seth Birky ★★★★★ 3 years ago
We use Legacy for both our home and our business, and would not trust it to anybody else! They are not only proactive with helping us set up our maintenance, but they are always on time, technicians are always professional, and they don't … More try to oversell us on things that we do not need. We trust them to not only give us the best service, but also the best price for that service. -
Marianne Stansbury ★★★★★ 3 years ago
Professionalism, Punctuality, Responsiveness -
Christine Herrmann ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Becky Kizer ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
David Kiefer ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Michelle Zavacky ★★★★★ 3 years ago
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Roger Smith ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Value -
Marty Juel ★★★★★ 3 years ago
Quality -
Kellie O'Connell ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness -
Gordon Champagne ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Dave Dufour ★★★★★ 3 years ago
Repair to basement faucet. Friendly technician got the job done quickly. Good communication. -
Angela Krauss ★★★★★ 3 years ago
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Gary BUKOVSKY ★★★★★ 3 years ago
Professionalism, Responsiveness -
Leanne Hankins ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Eleanor Robinson ★★★★★ 3 years ago
Professionalism, Punctuality -
Richard Mertz ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Carolyn Helmuth ★★★★★ 3 years ago
Professionalism -
Steve Gilbert ★★★★★ 3 years ago
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Bob Lemon ★★★★★ 3 years ago
Really good service -
Ron Van ★★★★★ 3 years ago
Professionalism -
Edward Traisman ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Patrick Roberts ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Josie Jordan ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Joanna erekson ★★★★★ 3 years ago
As always professional, thorough and friendly -
Ronnie Hall ★★★★★ 3 years ago
Professionalism, Punctuality, Responsiveness -
Douglas Deming ★★★★★ 3 years ago
Professionalism, Quality -
Curtis Meyer ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
David Shenk ★★★★☆ 3 years ago
Professionalism, Punctuality, Quality -
Brian Elliott ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Lorijo Nerad ★★★★★ 3 years ago
Punctuality -
Janet Froelich ★★★★★ 3 years ago
We have hired Legacy as our heating and cooling professionals since 2015 and have maintained a service plan with them. They have always been prompt, professional and honest.We recently decided to upgrade our system to a Daikin 96% efficiency. … More On a very warm and humid day, Andy Elliott and David Perez, technicians, worked out in the heat and got our total system replaced. Andy even rerouted our water drain. These two technicians worked over 9 hours to get everything perfect.Legacy has always been there when we have called and we are very pleased with them. Ben consulted with us and assisted in our decision of which system combo to purchase. He was very knowledgeable. -
Laura J Booker ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness -
Tina Krege ★★★★★ 3 years ago
Professionalism, Quality -
Kirt Scherer ★★★★★ 3 years ago
Technician arrived on time. He was very pleasant and wore his mask and booties in the house. He performed the service and reported that everything is working properly. I plan to keep using this company and will recommend them to friends. … More -
Tiffanie Englebrecht ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Pam Hull ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
WOLFLAZER ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness -
Kim Urban ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
sheila barker ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Cheryl Bauer ★★★★☆ 3 years ago
Professionalism -
Gregory Baxter ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Phil Bender ★★★★★ 3 years ago
Professionalism -
Tiffani Imes ★★★★★ 3 years ago
Professionalism -
Gary Chastain ★★★★★ 3 years ago
Professionalism, Quality, Responsiveness -
Matthew LeBaron ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness -
brock everts ★★★★★ 3 years ago
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Carolyn Gallaway ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Adrienne Byers ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness -
Shelia Keyser ★★★★★ 3 years ago
Happy with the annual service they provided. -
Adam Yoder ★★★★★ 3 years ago
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Nancy Ugarte ★★★★★ 3 years ago
Professionalism, Punctuality, Quality -
Karna Gifford ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Kevin Keyser ★★★★★ 3 years ago
Professionalism, Punctuality -
Eugene Schoon ★★★★★ 3 years ago
Great professional service. Thanks Marty! -
Chuck Gleissner ★★★★★ 3 years ago
William was very personable and professional.He cleaned and checked the furnace and AC. -
Jan Barkell ★★★★★ 3 years ago
Professionalism, Quality -
Leslie Guzowski ★★★★☆ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness -
Michelle Lint ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Pam Schneider ★★★★★ 3 years ago
Repairman was courteous & efficient -
Suzanne Faas ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Thomas Laidig ★★★★★ 3 years ago
Great service and communication -
Matt Van Diepen ★★★★☆ 3 years ago
Professionalism -
JaiAnn Evans ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Sherry Stabler ★★★★★ 3 years ago
Called them today (not currently a customer) for service, receptionist very friendly and got me scheduled with out hesitation. Others said they had no one to help.Called me when technician was on his way. Was prompt with in time frame I … More was given. Jeff was Very friendly, respectful and knew what he was doing. Will definitely be who I call going forward. Very happy customer. -
Scott Bowers ★★★★★ 3 years ago
Value -
M Smith ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Robert Apthorpe ★★★★★ 3 years ago
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Jamie Egendoerfer ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness -
amy mzembe ★★★★★ 3 years ago
Professionalism, Punctuality, Responsiveness, Value -
Marcia Cantwell ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Eric Reitz ★★★★☆ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness -
John Peterson ★★★★★ 3 years ago
Professionalism -
Daniel Baker ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
James Zirille ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Dennis Losee ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Tori Randall ★★★★★ 3 years ago
Brandon did a wonderful job. He was very thorough, wore booties in the house, and even chatted with my son. I highly recommend legacy! -
Rachel Wain ★★★★★ 3 years ago
Many thanks to our service technician, Mark. He was so personable and let us know what he would be doing and why. Marcia, the woman who initially took our call listened so sympathetically when we informed her our office was at 80 degrees … More first thing in the morning. She got us help fast! We are all very grateful how quickly the problem was addressed. Legacy saved the day! -
Jake Lafree ★★★★★ 3 years ago
Professionalism, Punctuality, Quality, Responsiveness -
Alexander Hahn ★★★★★ 3 years ago
Responsiveness -
Mindi Dugard ★★★★★ 3 years ago
We had used LeFever for the past 15 years and was uneasy about the company being bought by a larger company. I was pleasantly surprised by the professionalism and transparency of our technician, Kenny. In addition, Legacy offers a discount … More for multiple United that we hadn’t received in the past. -
Kyle Winters ★★★★★ 3 years ago
The entire system in my house was in emergency need of replacement. After calling Legacy, they came out for an estimate the following day. Joe, my comfort consultant, was friendly, easy to talk to and able to show me exactly what my home … More needed. The level of information was more than I expected and very welcomed. They were extremely busy to to high temperatures but managed to fit me in the following week. Joe made the process smooth and hassle free for me.On install day the men showed up on time and got immediately to work. Andy and Dave ( my installers) were easy to interact with and made sure to answer any of my questions. They spent 12 hours getting the job done. No breaks, no lunch, just busting it out to make sure I had my cool air before I went to bed. Both of these guys were above and beyond my expectations. When they were done, the only sign they had been there was an amazing new furnace inside and a beautiful ac unit outside.There isnt anything they could have done better! Fantastic service from start to finish. -
Lyndon Bontrager ★★★★★ 3 years ago
Legacy did a fantastic job for us from the minute I inquired for a quote. Very responsive and timely with every stage. They replaced my old furnace and AC and I feel like my house is brand new. Ben helped us easily understand what our … More options were before we made the final decision. Top-notch quality on the install by Andrew, Jordan, and Andy. Walt tidied everything up then with a great job on cleaning the ducts. I'll recommend Legacy to anyone. -
Alex Kimmell ★★★★★ 3 years ago
Joe was the sales rep that came out to my house. He was highly professional and made me feel like more than just a customer. The very next day he had 2 gentlemen install a new furnace and A/C unit. Their speed and professionalism is unmatched. … More Buying these are always a big expense but compared to other local installers this was a great price. Highly recommended! -
Jamie Brown ★★★★★ 4 years ago
Legacy Heating and Air Inc. always provides top notch service. The staff at Legacy are all very professional and knowledgeable. I would highly recommend them for all of your heating and air needs. -
Brian Kennedy ★★★★★ 4 years ago
On 02/15/2019 we had our regular scheduled preventative maintenance service in our home. Brant was our service technician. Brant was very personable, friendly and professional. We were able to chat a little while he was inspecting and servicing … More our furnace. He showed genuine concern that we were not just satisfied but also understood what he checked and the current health of our unit.While Brant appears to be very skilled and knowledgeable with the ever evolving HVAC technology, he is exceptional with his customer service. He understands he is in the people business.We have always had very positive experiences with Legacy over the years but it is because of people like Brant that we not only stay customers but continue to recommend Legacy to others.Thank you -
Dale Nowatzke ★★★★★ 4 years ago
Brant not only showed up on the appointed time but was a very polite and mannerly young man. He spoke with confidence and had proved his skills by answering all my questions about why he was doing, what he was doing, and explained about … More the equipment in which he maintained my HVAC system with. -
Patrick Hill ★★★★★ 4 years ago
These guys are great! Always on time, very professional and very thorough.I just had routine maintaince done on the furnace and Brant L. Did a fantastic job. This is his 2nd time coming over and he's fenominal. Very thorough and respectful, … More constant eye contact, technical and precise. Great work man.I'll be renewing my service agreement with them for sure! -
Ashley Miller ★★★★★ 4 years ago
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Harry Bailiff ★★★★★ 4 years ago
Kenny was my service tech. He was on time, dressed appropriately, and very personable. Got right to the job, answered all my questions and left things as he found them -
Shirley E ★★★★★ 4 years ago
Punctuality, Quality, Responsiveness, Value -
Velma ★★★★★ 4 years ago
Legacy went above and beyond for me when i was out of town and my neighbor found my basement flooded with 2 feet of water after some very cold weather froze pipes at a house i'd recently purchased in sw michigan.They used the keys … More in the lockbox to let themselves in and made sure everything was safe, and returned after the water was gone to see if the relatively new furnace and water heater would start up. Amazingly, both survived.I also purchased a new air conditioning unit from Legacy, which they installed, and had them replace some old deteriorating ductwork In the basement. All the appointments were punctual and communication among office, field people and the customer is clear is well-coordinated. They're always professional and there when you need them, and the heating/AC maintenance plan helps me sleep easier at night. Highly recommended! -
Ashley Murphy ★★★★★ 4 years ago
Kenny was fantastic! -
Kim Badgero ★★★★★ 4 years ago
I am not sure just how long Sean has been with the company, but we’ve had the pleasure of having Sean in our home for maintenance on our furnace and air conditioner in our last 3 homes. This last encounter with Sean was because our gas … More fireplace had faltered after we had a new furnace installed. Sean came to the rescue, made a couple of adjustments, and it’s now working like it always has. Thank you, Sean!Dane & Kim Badgero -
Joshua Higgins ★★★★★ 4 years ago
Heat is working -
Dr. Shannon Avena ★★★★★ 4 years ago
Kenny was professional, courteous, and extremely easy to talk with. He went above and beyond what was expected of him and I could not be more pleased. I’m requesting Kenny to come out and service our home here on out! -
Becci Field ★★★★★ 4 years ago
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Bufford Skipper ★★★★★ 4 years ago
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Chris sickelsmith ★★★★★ 4 years ago
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Chris Karam ★★★★★ 4 years ago
Brant was service guy. Thoroughly knowledgeable and did an outstanding job. Helped adjust humidifier as well. -
Emily Spaulding ★★★★★ 4 years ago
Legacy accepted a home warranty claim and all we needed was our furnace cleaned. Really enjoyed the technition who was friendly, professional and took time to explain things . Very satisfied . Would recommend them! -
Matt Watts ★★★★★ 4 years ago
My central air went out and luckily we had a home warranty plan. Thankful enough that Legacy Heating and Air were able to fix my issue under my current home warranty. Sent out a technician the next day by the name of Kenny and he was outstanding. … More Knew exactly what he was doing and was very professional even down to covering his shoes to walk through our home. Unfortunately he didn't have the part on his truck and he made a few phone calls to have the new part delivered the next day at the shop. Came back the same day the part was delivered and got the job done! Thank you so much Kenny for taking care of our broken blower motor and getting our home back to being cool. You were outstanding! 🌟 🌟 🌟 🌟 🌟 -
Aaron Birmele ★★★★★ 4 years ago
Had some issues at first but the manager got everything figured out and took the time to call me. He handled the problem nicely. We'll be doing business in the future for sure 😊 -
Ryan Swartz ★★★★★ 4 years ago
I cannot express enough gratitude for this company and the spectacular employees they have representing them in the field. Polar Vortex...you have nothing on Legacy! My furnace stopped running and Legacy had someone to me in less than an … More hour. Trent (Tech/Installer) was very professional and patient in his explanation as to what the problem was. Helped me understand that looking into their maintenance plan would help to prevent the issue that I had. Guess who is getting on the maintenance plan...THIS GUY! They are a great company...ran by a great family and phenomenal employees. Not only named Legacy, but leaving a good one as well! Thank you Legacy for your prompt timing and professionalism!The Swartz Family! -
Marty Wade ★★★★★ 4 years ago
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T Bone ★★★★★ 5 years ago
Awesome guy. Awesome crew. Awesome service. Only guys to call in Clarington. -
Kate ★★★★★ 5 years ago
Excellent work. We replaced our furnace, coil, A/C unit, humidifier and thermostat. Work was completed all in one day while we were at work. Highly recommended. -
Giuseppina pina Shaw ★★★★★ 5 years ago
My AC broken down on Friday. Thinking I was going to get some relief by going to my parents house, not theirs broke down as well. They were over 20 years old. Cook Family came out and gave my folks a great deal and then came to my house … More and did the same for us. I am so pleased with their work. They came in 15 minutes early to set up floor coverings and get the all rolling. I was impressed on how clean they left my house. Thank you Cook Family at Legacy Heat and Air for saving my folks and myself. -
Travis Skora ★★★★★ 6 years ago
I never do these reviews but this called for one. I purchased a duct cleaning for a home that was recently purchased. Our technician John came and he was beyond great. Very friendly and professional. Even looked at / fixed my non working … More thermostat for free. The before and after photos of the ducts are gross and amazing at the same time. Amber answered my phone calls and was also excellent. I'll definitely recommend them to friends and family. -
Mitchell Craven ★★★★★ 6 years ago
We use their preventative maintenance program for multiple rentals and are very pleased with the level of service. They are also the most competitively priced. I would certainly recommend the different packages they offer. -
Anne Morris ★★★★★ 8 years ago
Every step of the way everything was great. Friendly & helpful receptionists, my technician was really nice & efficient in getting my furnace fixed, & put everything back the way it was. He even went an extra step & saw … More my humidifier cord was kinked & fixed that so a bigger problem didn't happen down the road.
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