Google Reviews
Legacy Heating and Air, Inc.
E4, London
4.9 446 reviews
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Patricia Bunner (Patty) ★★★★★ a week ago
We are so very happy with our heating and air conditioning system. The maintenance Legacy offers keeps everything in good condition. Our latest maintenance person was John. He was very polite and professional. We have been impressed with … More Legacy from the start. They have not let us down in any way since. We have been their customer since 2015. -
Suzanne Carter ★★★★★ 3 weeks ago
Legacy has always been a very dependable, professional, quality service company in my opinion. Their technicians are friendly, knowledgeable and seem to really care about the customer’s needs. They explain problems clearly and offer … More options to reconcile the issue. And they are reasonably priced. Thank you Legacy!!! -
Michelle Yeager ★★★★★ 4 weeks ago
Professionalism, Punctuality, Responsiveness -
dave flora ★★★★★ 4 weeks ago
Punctuality, Responsiveness, Value -
June Watson ★★★★★ 4 weeks ago
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Roger Ragan Rutkowski ★★★★★ 4 weeks ago
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susan petty ★★★★★ 4 weeks ago
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Richard Scott ★★★★★ 4 weeks ago
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Kate Irelan ★★★★★ a month ago
Rusty came right on time, and quickly discovered my fresh air intake was blocked. He showed me what had happened and advised me on how to prevent it in the future. Then he gave everything a good check to make sure it was right before … More he left.
This is why I stick with Legacy: they actually care about their customers. -
Katelyn Kennedy ★★★★★ a month ago
I had to change my appointment time and they were completely accommodating and flexible to make sure my heating maintenance got done on the same day. The tech they sent, Rusty, was kind, knowledgeable, and efficient. We appreciate the care … More that Legacy takes in treating their customers like family. -
Tamara Lewis ★★★★★ a month ago
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Bob Cohn ★★★★★ a month ago
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Phil Liles ★★★★★ a month ago
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Rob Flanagan ★★★★★ a month ago
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Doctor Jones ★★★★★ a month ago
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Ray Carlson ★★★★★ a month ago
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Cathy Burke ★★★★★ a month ago
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Kevin Casault ★★★★★ a month ago
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Marcus Felde ★★★★★ a month ago
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Stoney Hull ★★★★★ a month ago
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Eric Irwin ★★★★★ a month ago
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Fran Blankenship ★★★★★ a month ago
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Noble Lamb ★★★★★ a month ago
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Jamie Whitaker ★★★★★ a month ago
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Lina Blosser ★★★★★ a month ago
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paul egbert ★★★★★ a month ago
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Chris LeCount ★★★★★ a month ago
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Edward Tazelaar ★★★★★ a month ago
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Linda Bergstedt ★★★★★ a month ago
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Sherman Reed ★★★★★ a month ago
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Robert Homan ★★★★★ a month ago
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Dominic Grimske ★★★★★ a month ago
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Kevin Ganger ★★★★★ a month ago
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Grace shupp Shupp ★★★★★ a month ago
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Lori Wheeler ★★★★★ a month ago
Very prompt service, here within time frame they say they will be and calls first to let you know. Very polite service tech, gets in and does the job and leaves. Very happy with Legacy, glad i was referred to them by a friend. -
Jasmin Barton ★★★★★ a month ago
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David Beem ★★★★★ a month ago
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Peggy Bolstetter ★★★★★ a month ago
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Lisa Nielsen ★★★★★ a month ago
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Monica Pletcher ★★★★☆ a month ago
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Eric Matlis ★★★★★ a month ago
I would like to thank Legacy for going above and beyond to help me with my duct issues. They were very thorough and helpful. Both Sean and Brandon spent a lot of time with me discussing the cleaning process and potential repairs I may … More need in future. They were knowledgeable and extremely hardworking. I would recommend them to anybody for their HVAC needs. -
Grant Choler ★★★★★ a month ago
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Joe Schuppig ★★★★★ a month ago
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LoriandEvan Hoover ★★★★☆ a month ago
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Renay Bemiller ★★★★★ a month ago
Quality -
Ann Britzke ★★★★★ a month ago
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Paul Cox ★★★★★ a month ago
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Dan Hummel ★★★★★ a month ago
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Tina Alder ★★★★★ a month ago
Professionalism -
Jim Panozzo ★★★★★ a month ago
Furnace check with John. He was helpful and courteous, appreciated the service today. -
Megan Meyers ★★★★★ a month ago
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Dean Conaway ★★★★★ a month ago
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Craig Custer ★★★★★ a month ago
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Barry Bowsman ★★★★★ a month ago
Jeremy was very though and informative. Great visit😀 -
Dawn Utter ★★★★★ a month ago
Quality, Responsiveness, Value -
Kayla Glass ★★★★★ a month ago
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Brenda Mourning ★★★★★ a month ago
He was very nice and knowledgeable -
Michael Losch ★★★★★ a month ago
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Stacy Thompson ★★★★★ a month ago
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Mindy Burns ★★★★★ a month ago
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RICHARD SCHWADRON ★★★★★ a month ago
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Greg Boehman ★★★★★ a month ago
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Dave Hammer ★★★★★ a month ago
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Willis Lyons ★★★★★ a month ago
Professionalism -
Thom Andreae ★★★★★ a month ago
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Paula Verteramo ★★★★★ a month ago
Technician arrived on time and quickly fixed our gas leak. Very nice and respectful. Will definitely use again for future work. -
Lesa H ★★★★★ a month ago
Professionalism, Quality -
Travis Meyer ★★★★★ a month ago
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Stephen Ball ★★★★★ a month ago
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Brian Hysell ★★★★★ a month ago
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Wayne Royer ★★★★★ a month ago
Legacy initiated the call to do my annual heating maintenance and safety check. They met the appointment on time and were very careful with respect to COVID concerns.The technician performed the job quickly and efficiently and made very … More sure all of my concerns were addressed. I am very pleased. -
Kyleen Miller ★★★★★ a month ago
Legacy Heating is very responsive for scheduling regular maintenance and for service calls of any other kind. The office staff and on site contractors are always very friendly and knowledgeable. -
Rebecca Leneway ★★★★★ a month ago
Professionalism, Punctuality -
tim darling ★★★★★ a month ago
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MIKEL ROPP ★★★★★ a month ago
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Sherry Wenzel ★★★★★ a month ago
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Steve Pond ★★★★★ 2 months ago
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Jerry Irvin ★★★★★ 2 months ago
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Kristin Wells ★★★★★ 2 months ago
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Marty Victor ★★★★☆ 2 months ago
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Rhoda Weaver-Watson ★★★★★ 2 months ago
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Brad Welty ★★★★★ 2 months ago
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Larry Morr ★★★★★ 2 months ago
Professionalism -
deb mckee ★★★★★ 2 months ago
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chantel mcjunkin ★★★★★ 2 months ago
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Leann Sullivan ★★★★★ 2 months ago
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christine switalski ★★★★★ 2 months ago
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Kristie Sherburn ★★★★★ 2 months ago
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Erika Berndt ★★★★☆ 2 months ago
Plumbing maintenance. -
Melinda Miller ★★★★★ 2 months ago
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C S ★★★★★ 2 months ago
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Lori Best ★★★★★ 2 months ago
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Steve Little ★★★★★ 2 months ago
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Ernie Rivas ★★★★★ 2 months ago
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Richard E Cochran ★★★★★ 2 months ago
Responsiveness, Value -
Chris Wynne ★★★★★ 2 months ago
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Nicole Biggs ★★★★★ 2 months ago
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Kimberly Yoder ★★★★★ 2 months ago
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Roger Moyer ★★★★★ 2 months ago
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Scott Nielsen ★★★★★ 2 months ago
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Joshua Lesperance ★★★★★ 2 months ago
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Erica Ogle ★★★★★ 2 months ago
Super impressed with the service team! Kenny was Quick, timely and thorough. -
Cheryl Farmer ★★★★★ 2 months ago
It is always a great experience with Legacy. We’ve been extremely happy customers for over 15 years. -
Tanishia Treadwell ★★★★★ 2 months ago
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Phillip Sobottke ★★★★★ 2 months ago
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Chad Dilday ★★★★★ 2 months ago
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Justin Schrock ★★★★★ 2 months ago
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Jeff Hartzke ★★★★★ 2 months ago
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Rich Peters ★★★★★ 2 months ago
Professionalism -
diana seaman ★★★★★ 2 months ago
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Cindy Tucker ★★★★★ 2 months ago
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Victoria Holt ★★★★★ 2 months ago
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Chris Watkins ★★★★★ 2 months ago
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Debra Pschigoda ★★★★★ 2 months ago
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Cathy Webb ★★★★★ 2 months ago
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Phil Krause ★★★★★ 2 months ago
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Allegrita Ashenfelter ★★★★★ 2 months ago
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Scott Rost ★★★★★ 2 months ago
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Judy Trout ★★★★★ 2 months ago
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Steve Peterson ★★★★★ 2 months ago
Professionalism, Responsiveness -
Yu J Liu ★★★★★ 2 months ago
Great detailed cleaning & maintainable service and a great conversation along the way! -
Sue Ward ★★★★★ 2 months ago
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Richard Wojtasik ★★★★★ 2 months ago
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Karen Grant ★★★★★ 2 months ago
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Charles Knight ★★★★★ 2 months ago
Professionalism -
Kevin Strite ★★★★★ 2 months ago
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Jennifer Mobley ★★★★★ 2 months ago
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Monica Elliott ★★★★★ 2 months ago
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Mike Blankinship ★★★★★ 2 months ago
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Jessi K Gipson ★★★★★ 2 months ago
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Trisha Wise ★★★★★ 2 months ago
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Mike Bujtas ★★★★★ 2 months ago
Scheduled maintenance performed on the furnace. The tech was familiar with the system and was very pleasant and explained what he would be doing. It's nice to get the same tech each time so they are familiar with the house and system. … More He adjusted humidity levels and switched the damper over to winter (which I forgot to do). High quality service, great value for the price of the plan. Friendly without being overly talkative. Made sure I didn't have any questions. Left no mess. Very efficient. -
Charles Hutchison ★★★★☆ 3 months ago
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James Bowers ★★★★★ 3 months ago
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Julie Cook ★★★★★ 3 months ago
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Diane DeRoos ★★★★★ 3 months ago
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Jon Darling ★★★★★ 3 months ago
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Amy Spurgeon ★★★★★ 3 months ago
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David Bartkus ★★★★★ 3 months ago
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Carol McCoy ★★★★★ 3 months ago
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jack b burkett ★★★★★ 3 months ago
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Katie Ott ★★★★★ 3 months ago
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Charles Heintzelman ★★★★★ 3 months ago
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Andrew Strawser ★★★★★ 3 months ago
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George Rice ★★★★★ 3 months ago
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Michael Smothers ★★★★★ 3 months ago
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Renee Mansfield ★★★★☆ 3 months ago
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La Mejor Explicación Biblica ★★★★★ 3 months ago
Great! -
Tom Hollabaugh ★★★★★ 3 months ago
(Translated by Google) on(Original)na -
Linda Kuhens ★★★★★ 3 months ago
Professionalism -
Dan Williams ★★★★★ 3 months ago
Legacy has always treated me fairly and recently had a middle of night problem with heater fan motor. They called me at 6;00 AM and had everything repaired by 10:00am. kEENY DID A nice JOB!Dan Williams -
Ferguson Harrell ★★★★★ 3 months ago
Very professional and friendly. -
Kevin Redman ★★★★★ 3 months ago
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Teri Nowakowski ★★★★★ 3 months ago
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Juan Crespo ★★★★★ 3 months ago
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Hannah Nettrouer ★★★★★ 3 months ago
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Abrianna Leyva ★★★★★ 3 months ago
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Andie Mawhorter ★★★★☆ 3 months ago
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Stephanie Green ★★★★★ 3 months ago
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Ron Foeckler ★★★★★ 3 months ago
Punctuality, Responsiveness -
Elizabeth Seering ★★★★★ 3 months ago
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Bob Reese ★★★★★ 3 months ago
Professionalism, Quality -
Margo Dumelle ★★★★★ 3 months ago
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Lee S ★★★★★ 3 months ago
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Mark Coons ★★★★★ 3 months ago
Walt (Service Tech) was extremely pleasant and accommodating. -
GLopez ★★★★★ 3 months ago
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Dennis Phillips ★★★★★ 3 months ago
Service person was the best very knowledgeble and professional -
Michael Hensel ★★★★★ 3 months ago
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Sandy Hopkins ★★★★★ 3 months ago
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Kathleen Norris ★★★★★ 3 months ago
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Jennifer McCormick ★★★★★ 3 months ago
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Danielle johnson ★★★★★ 3 months ago
We have used Legacy several times for our heater repair and maintenance as well as A/c installation every time they have come to my home they have exceeded expectations. Every employee has been kind and professional. Never try to pressure … More you into something you don't need and they remind me when maintenance needs scheduled, which is so needed for a hectic life. Amazing service! -
Elise Ann ★★★★★ 3 months ago
I got a quote today for a new HVAC system and I'm feeling great about going with Legacy for this project. I appreciate how Joe took the time to explain all my options in a personable but non-salesy way. I also appreciate that he wore … More his mask correctly! It's nice that Legacy generates their quotes onsite. That was much more convenient than waiting for an email. All around applause for this business! -
Lori Gibbs ★★★★★ 3 months ago
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John Murphy ★★★★★ 3 months ago
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John Potter ★★★★★ 3 months ago
What can I say, for starters they installed a brand new ac unit in June which froze us out of our home which we liked...lol the technician was awesome very knowledgeable and to boot the owner was there helping out as well(pretty cool) so … More today legacy came out to inspect furnace and he as well was courtesy and knowledgeable(Brant)... all around good people...thanks legacy -
Peace Maker ★★★★★ 3 months ago
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Janet Hansen ★★★★★ 3 months ago
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Aaron Creasy ★★★★★ 3 months ago
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Aaron H ★★★★★ 3 months ago
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Karlynne Birmele ★★★★★ 3 months ago
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Thomas Luerssen ★★★★★ 3 months ago
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Linda ★★★★★ 3 months ago
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Dylan Glanders ★★★★★ 3 months ago
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Terry Shelton ★★★★★ 3 months ago
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Nancy O'Hara ★★★★★ 3 months ago
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Robert Gove ★★★★★ 3 months ago
Good technician, an expert. -
Eldon Christner ★★★★★ 3 months ago
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Ernest Chancellor ★★★★★ 3 months ago
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Michelle Gavarrete ★★★★★ 3 months ago
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Suzanne gray ★★★★★ 3 months ago
Professionalism -
Morgan First ★★★★★ 4 months ago
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Barry Johnson ★★★★★ 4 months ago
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Kellie Jones ★★★★★ 4 months ago
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Alex lintz ★★★★★ 4 months ago
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Gerald S ★★★★★ 4 months ago
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Charles Kozup ★★★★★ 4 months ago
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Adam Spain ★★★★★ 4 months ago
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Dennis Edwards ★★★★☆ 4 months ago
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Dave Mette ★★★★★ 4 months ago
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Renee Thompson ★★★★★ 4 months ago
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Billy Roberts ★★★★★ 4 months ago
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Catherine Blum ★★★★★ 4 months ago
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Jim Goodsene ★★★★★ 4 months ago
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Joi Giger-Forrest ★★★★★ 4 months ago
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Donna Temple ★★★★★ 4 months ago
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Michael Yeager ★★★★★ 4 months ago
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Shawn Goeller ★★★★★ 4 months ago
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Alan Richmond ★★★★★ 4 months ago
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Ron Harter ★★★★★ 4 months ago
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Erin McGrath ★★★★★ 4 months ago
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Shirley Dorbin ★★★★★ 4 months ago
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Ryan Miller ★★★★★ 4 months ago
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Jennea Schirr ★★★★★ 4 months ago
Professionalism, Punctuality, Responsiveness -
jon pagano ★★★★★ 4 months ago
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Bryson Schrock ★★★★☆ 4 months ago
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Jennifer Bryant ★★★★★ 4 months ago
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john van ★★★★★ 4 months ago
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Linda Deiber ★★★★★ 4 months ago
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bruce grant ★★★★★ 4 months ago
Just plain Good service -
Angela Krohne ★★★★★ 4 months ago
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Nelson Coble ★★★★★ 4 months ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Cynthia Davis ★★★★★ 4 months ago
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Mike McCarthy ★★★★★ 4 months ago
Punctuality -
Ed Bollero ★★★★★ 4 months ago
Great fall service and Kenny knows what he is doing. -
Larry Gephart ★★★★★ 4 months ago
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Tamara Ashley ★★★★★ 4 months ago
Always on time. Polite . Adhere to safety protocols. Honest. -
Ted Myers ★★★★★ 4 months ago
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James Bradshaw ★★★★★ 4 months ago
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Theresa Dills ★★★★★ 4 months ago
Great response time. Love their maintenance package. It saved us in the long run! Highly recommend! -
Bohdan Szewczyk ★★★★★ 4 months ago
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Mackenzie Schneider ★★★★★ 4 months ago
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K. P. ★★★★★ 4 months ago
Technician John called before arriving on time maybe a bit early. He was friendly and communicated his plan, observations, assessments and recommendations in terms I understood. He respectfully listened to my concerns and questions. … More He didn't seem to mind my observing him at work. He also cleaned my heat pump and changed my filter. Thank you! -
Debbie Charleston ★★★★★ 4 months ago
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Mark Stroman ★★★★☆ 4 months ago
Brandon was very polite, and personal. I have a wall furnace and this was his first time servicing one. He did seem very knowledgeable on the working components. He cleaned up best he could, however I would suggest some type of drop cloth … More would be good to have, as the furnace is on my living room wall, and soot dropped on the floor making quite a mess. I will be steam cleaning the floor tonight. -
Dan Lebryk ★★★★★ 4 months ago
Great service. A technician that uses data and science to do furnace and central air work, I love that. Scheduling was easy. Dispatcher was outstanding to let me know they were running late. It was a busy day of emergencies and I had annual … More maintenance done, so no rush. Happy with the extra effort things done. Great job explaining what was done and state of my furnace -
Beth Troyer ★★★★★ 4 months ago
Very satisfied -
Brian Chew ★★★★★ 4 months ago
Professionalism -
Randy Brunt ★★★★★ 4 months ago
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Stephanie Meyers ★★★★★ 4 months ago
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Elizabeth Hall ★★★★★ 4 months ago
Professionalism -
Mark Swinehart ★★★★★ 4 months ago
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Dawn Slagowski ★★★★★ 4 months ago
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Cari Watson ★★★★★ 4 months ago
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Sally Stoepker ★★★★★ 4 months ago
Professionalism, Punctuality, Quality, Value -
Gamerzilla666 ★★★★★ 4 months ago
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Tyler Cook ★★★★★ 4 months ago
I would like to express a sincere thank you to Legacy Heating and Air Inc. The professionalism and expertise are second to none. All associates I came in contact with were beyond friendly and knowledgeable. The thorough sales explanation, … More superior Daikin equipment, and staff are what creates a lasting impression. Keep up the good work! -
Gary BUKOVSKY ★★★★★ 5 months ago
Professionalism, Responsiveness -
Patrick Roberts ★★★★★ 5 months ago
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Ronnie Hall ★★★★★ 5 months ago
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Michelle Zavacky ★★★★★ 5 months ago
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Becky Kizer ★★★★★ 5 months ago
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John Latimer ★★★★★ 5 months ago
Prepared plumbing for installation for new bathroom vanity. -
Marilyn McClure ★★★★★ 5 months ago
Professionalism, Punctuality, Responsiveness -
Bruce & Julie Flora ★★★★★ 5 months ago
Professionalism, Punctuality, Quality, Responsiveness -
Loren Wortinger ★★★★★ 5 months ago
Very professional and very good job -
Dan Carlson ★★★★★ 5 months ago
Professionalism, Punctuality, Value -
David Kiefer ★★★★★ 5 months ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Maria Eyer ★★★★★ 5 months ago
Professionalism, Punctuality -
Kevin Brown ★★★★★ 5 months ago
Pricing was upfront, transparent. Arrived on time, friendly staff. -
andrew obren ★★★★★ 5 months ago
Professionalism -
Joseph Gaynor ★★★★★ 5 months ago
Professionalism, Punctuality, Responsiveness, Value -
Edward Traisman ★★★★★ 5 months ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Gregory Gann ★★★★★ 5 months ago
Outstanding professionalism by Marty and office staff. Diagnosed and fixed problem within 15 minutes. Will use again. Prompt, courteous and great knowledge! -
Christine Herrmann ★★★★★ 5 months ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Bob BigBass ★★★★★ 5 months ago
Professionalism, Punctuality -
Brice Hartman ★★★★☆ 5 months ago
Professionalism, Quality -
Randy Smith ★★★★★ 5 months ago
Professionalism, Punctuality, Responsiveness -
Rachel Sotebeer ★★★★★ 5 months ago
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Gabe Kzoo ★★★★★ 5 months ago
Professionalism, Punctuality, Responsiveness -
Eleanor Robinson ★★★★★ 5 months ago
Professionalism, Punctuality -
Roger Smith ★★★★★ 5 months ago
Professionalism, Punctuality, Quality, Value -
Mallory Biedenbender ★★★★★ 5 months ago
Professionalism, Punctuality, Quality, Responsiveness -
Marty Juel ★★★★★ 5 months ago
Quality -
Marianne Stansbury ★★★★★ 5 months ago
Professionalism, Punctuality, Responsiveness -
Dave Dufour ★★★★★ 5 months ago
Repair to basement faucet. Friendly technician got the job done quickly. Good communication. -
Gordon Champagne ★★★★★ 5 months ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Kellie O'Connell ★★★★★ 5 months ago
Professionalism, Punctuality, Quality, Responsiveness -
Joanna erekson ★★★★★ 5 months ago
As always professional, thorough and friendly -
Douglas Deming ★★★★★ 5 months ago
Professionalism, Quality -
Seth Birky ★★★★★ 5 months ago
We use Legacy for both our home and our business, and would not trust it to anybody else! They are not only proactive with helping us set up our maintenance, but they are always on time, technicians are always professional, and they don't … More try to oversell us on things that we do not need. We trust them to not only give us the best service, but also the best price for that service. -
David Schmitt ★★★★★ 5 months ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Steve Gilbert ★★★★★ 5 months ago
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Maggie H ★★★★★ 5 months ago
Spoke with Missy on the phone to set up an appointment and she was very nice and helpful! She was able to get a technician same day!John was my technician and was great. Explained clearly what needed to be done and did it. Very professional … More and helpful.Overall, a great experience. I appreciated that someone could come last minute and fix everything! -
Jill Kennel ★★★★★ 5 months ago
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THE OSU Bob ★★★★★ 5 months ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Leanne Hankins ★★★★★ 5 months ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Ben Hurt ★★★★★ 5 months ago
Professionalism -
Al Ernst ★★★★★ 5 months ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Carolyn Helmuth ★★★★★ 5 months ago
Professionalism -
Ron Van ★★★★★ 5 months ago
Professionalism -
Josie Jordan ★★★★★ 5 months ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Brian Lakin ★★★★★ 5 months ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Richard Mertz ★★★★★ 5 months ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Angela Krauss ★★★★★ 5 months ago
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Maria Pirrie ★★★★☆ 5 months ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Bob Lemon ★★★★★ 5 months ago
Really good service -
Joel Bernier ★★★★★ 5 months ago
Professionalism -
Claudia Vanderelst ★★★★★ 5 months ago
Professionalism, Punctuality, Quality -
Shelia Keyser ★★★★★ 6 months ago
Happy with the annual service they provided. -
Carolyn Gallaway ★★★★★ 6 months ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Laura J Booker ★★★★★ 6 months ago
Professionalism, Punctuality, Quality, Responsiveness -
David Shenk ★★★★☆ 6 months ago
Professionalism, Punctuality, Quality -
Matthew LeBaron ★★★★★ 6 months ago
Professionalism, Punctuality, Quality, Responsiveness -
Michelle Lint ★★★★★ 6 months ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Brian Elliott ★★★★★ 6 months ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Thomas Laidig ★★★★★ 6 months ago
Great service and communication -
Sherry Stabler ★★★★★ 6 months ago
Called them today (not currently a customer) for service, receptionist very friendly and got me scheduled with out hesitation. Others said they had no one to help.Called me when technician was on his way. Was prompt with in time frame I … More was given. Jeff was Very friendly, respectful and knew what he was doing. Will definitely be who I call going forward. Very happy customer. -
brock everts ★★★★★ 6 months ago
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Nancy Ugarte ★★★★★ 6 months ago
Professionalism, Punctuality, Quality -
Janet Froelich ★★★★★ 6 months ago
We have hired Legacy as our heating and cooling professionals since 2015 and have maintained a service plan with them. They have always been prompt, professional and honest.We recently decided to upgrade our system to a Daikin 96% efficiency. … More On a very warm and humid day, Andy Elliott and David Perez, technicians, worked out in the heat and got our total system replaced. Andy even rerouted our water drain. These two technicians worked over 9 hours to get everything perfect.Legacy has always been there when we have called and we are very pleased with them. Ben consulted with us and assisted in our decision of which system combo to purchase. He was very knowledgeable. -
Phil Bender ★★★★★ 6 months ago
Professionalism -
Cheryl Bauer ★★★★☆ 6 months ago
Professionalism -
Lorijo Nerad ★★★★★ 6 months ago
Punctuality -
Tina Krege ★★★★★ 6 months ago
Professionalism, Quality -
Tiffanie Englebrecht ★★★★★ 6 months ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Tiffani Imes ★★★★★ 6 months ago
Professionalism -
Jan Barkell ★★★★★ 6 months ago
Professionalism, Quality -
sheila barker ★★★★★ 6 months ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Leslie Guzowski ★★★★☆ 6 months ago
Professionalism, Punctuality, Quality, Responsiveness -
Kirt Scherer ★★★★★ 6 months ago
Technician arrived on time. He was very pleasant and wore his mask and booties in the house. He performed the service and reported that everything is working properly. I plan to keep using this company and will recommend them to friends. … More -
Kim Urban ★★★★★ 6 months ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Gregory Baxter ★★★★★ 6 months ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Eugene Schoon ★★★★★ 6 months ago
Great professional service. Thanks Marty! -
WOLFLAZER ★★★★★ 6 months ago
Professionalism, Punctuality, Quality, Responsiveness -
Kevin Keyser ★★★★★ 6 months ago
Professionalism, Punctuality -
Chuck Gleissner ★★★★★ 6 months ago
William was very personable and professional.He cleaned and checked the furnace and AC. -
Gary Chastain ★★★★★ 6 months ago
Professionalism, Quality, Responsiveness -
Suzanne Faas ★★★★★ 6 months ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Adam Yoder ★★★★★ 6 months ago
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Curtis Meyer ★★★★★ 6 months ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Pam Schneider ★★★★★ 6 months ago
Repairman was courteous & efficient -
Karna Gifford ★★★★★ 6 months ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Pam Hull ★★★★★ 6 months ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
JaiAnn Evans ★★★★★ 6 months ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Matt Van Diepen ★★★★☆ 6 months ago
Professionalism -
Adrienne Byers ★★★★★ 6 months ago
Professionalism, Punctuality, Quality, Responsiveness -
Dennis Losee ★★★★★ 7 months ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Rachel Wain ★★★★★ 7 months ago
Many thanks to our service technician, Mark. He was so personable and let us know what he would be doing and why. Marcia, the woman who initially took our call listened so sympathetically when we informed her our office was at 80 degrees … More first thing in the morning. She got us help fast! We are all very grateful how quickly the problem was addressed. Legacy saved the day! -
Kyle Winters ★★★★★ 7 months ago
The entire system in my house was in emergency need of replacement. After calling Legacy, they came out for an estimate the following day. Joe, my comfort consultant, was friendly, easy to talk to and able to show me exactly what my home … More needed. The level of information was more than I expected and very welcomed. They were extremely busy to to high temperatures but managed to fit me in the following week. Joe made the process smooth and hassle free for me.On install day the men showed up on time and got immediately to work. Andy and Dave ( my installers) were easy to interact with and made sure to answer any of my questions. They spent 12 hours getting the job done. No breaks, no lunch, just busting it out to make sure I had my cool air before I went to bed. Both of these guys were above and beyond my expectations. When they were done, the only sign they had been there was an amazing new furnace inside and a beautiful ac unit outside.There isnt anything they could have done better! Fantastic service from start to finish. -
M Smith ★★★★★ 7 months ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Scott Bowers ★★★★★ 7 months ago
Value -
Robert Apthorpe ★★★★★ 7 months ago
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Alexander Hahn ★★★★★ 7 months ago
Responsiveness -
Eric Reitz ★★★★☆ 7 months ago
Professionalism, Punctuality, Quality, Responsiveness -
amy mzembe ★★★★★ 7 months ago
Professionalism, Punctuality, Responsiveness, Value -
Daniel Baker ★★★★★ 7 months ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Marcia Cantwell ★★★★★ 7 months ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
James Zirille ★★★★★ 7 months ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Jamie Egendoerfer ★★★★★ 7 months ago
Professionalism, Punctuality, Quality, Responsiveness -
Tori Randall ★★★★★ 7 months ago
Brandon did a wonderful job. He was very thorough, wore booties in the house, and even chatted with my son. I highly recommend legacy! -
John Peterson ★★★★★ 7 months ago
Professionalism -
Jake Lafree ★★★★★ 7 months ago
Professionalism, Punctuality, Quality, Responsiveness -
Mindi Dugard ★★★★★ 7 months ago
We had used LeFever for the past 15 years and was uneasy about the company being bought by a larger company. I was pleasantly surprised by the professionalism and transparency of our technician, Kenny. In addition, Legacy offers a discount … More for multiple United that we hadn’t received in the past. -
Patricia Crafford ★★★★★ 7 months ago
I've used Legacy for furnace maintenance for over 3 years in the house where I am now, and for many years in my home previous to this. They have also provided humidifier installation and duct cleaning services for me. In all that time … More and in all those services, their performance has never been less than excellent. Just as impressive, their service technicians and customer service people are consistently professional, courteous, and personable. Great company! A Summer 2020 shout out to Missy, Brandon, Rusty, and Erik. Y'all rock! -
Lyndon Bontrager ★★★★★ 10 months ago
Legacy did a fantastic job for us from the minute I inquired for a quote. Very responsive and timely with every stage. They replaced my old furnace and AC and I feel like my house is brand new. Ben helped us easily understand what our … More options were before we made the final decision. Top-notch quality on the install by Andrew, Jordan, and Andy. Walt tidied everything up then with a great job on cleaning the ducts. I'll recommend Legacy to anyone. -
Alex Kimmell ★★★★★ 10 months ago
Joe was the sales rep that came out to my house. He was highly professional and made me feel like more than just a customer. The very next day he had 2 gentlemen install a new furnace and A/C unit. Their speed and professionalism is unmatched. … More Buying these are always a big expense but compared to other local installers this was a great price. Highly recommended! -
Jamie Brown ★★★★★ a year ago
Legacy Heating and Air Inc. always provides top notch service. The staff at Legacy are all very professional and knowledgeable. I would highly recommend them for all of your heating and air needs. -
Ashley Murphy ★★★★★ a year ago
Kenny was fantastic! -
Joshua Higgins ★★★★★ a year ago
Heat is working -
Kim Badgero ★★★★★ a year ago
I am not sure just how long Sean has been with the company, but we’ve had the pleasure of having Sean in our home for maintenance on our furnace and air conditioner in our last 3 homes. This last encounter with Sean was because our gas … More fireplace had faltered after we had a new furnace installed. Sean came to the rescue, made a couple of adjustments, and it’s now working like it always has. Thank you, Sean!Dane & Kim Badgero -
Chris sickelsmith ★★★★★ a year ago
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Chris Karam ★★★★★ a year ago
Brant was service guy. Thoroughly knowledgeable and did an outstanding job. Helped adjust humidifier as well. -
Patrick Hill ★★★★★ a year ago
These guys are great! Always on time, very professional and very thorough.I just had routine maintaince done on the furnace and Brant L. Did a fantastic job. This is his 2nd time coming over and he's fenominal. Very thorough and respectful, … More constant eye contact, technical and precise. Great work man.I'll be renewing my service agreement with them for sure! -
Ashley Miller ★★★★★ a year ago
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Harry Bailiff ★★★★★ a year ago
Kenny was my service tech. He was on time, dressed appropriately, and very personable. Got right to the job, answered all my questions and left things as he found them -
Dale Nowatzke ★★★★★ a year ago
Brant not only showed up on the appointed time but was a very polite and mannerly young man. He spoke with confidence and had proved his skills by answering all my questions about why he was doing, what he was doing, and explained about … More the equipment in which he maintained my HVAC system with. -
Becci Field ★★★★★ a year ago
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Shirley E ★★★★★ a year ago
Punctuality, Quality, Responsiveness, Value -
Bufford Skipper ★★★★★ a year ago
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Brian Kennedy ★★★★★ a year ago
On 02/15/2019 we had our regular scheduled preventative maintenance service in our home. Brant was our service technician. Brant was very personable, friendly and professional. We were able to chat a little while he was inspecting and servicing … More our furnace. He showed genuine concern that we were not just satisfied but also understood what he checked and the current health of our unit.While Brant appears to be very skilled and knowledgeable with the ever evolving HVAC technology, he is exceptional with his customer service. He understands he is in the people business.We have always had very positive experiences with Legacy over the years but it is because of people like Brant that we not only stay customers but continue to recommend Legacy to others.Thank you -
Velma ★★★★★ a year ago
Legacy went above and beyond for me when i was out of town and my neighbor found my basement flooded with 2 feet of water after some very cold weather froze pipes at a house i'd recently purchased in sw michigan.They used the keys … More in the lockbox to let themselves in and made sure everything was safe, and returned after the water was gone to see if the relatively new furnace and water heater would start up. Amazingly, both survived.I also purchased a new air conditioning unit from Legacy, which they installed, and had them replace some old deteriorating ductwork In the basement. All the appointments were punctual and communication among office, field people and the customer is clear is well-coordinated. They're always professional and there when you need them, and the heating/AC maintenance plan helps me sleep easier at night. Highly recommended! -
Dr. Shannon Avena ★★★★★ a year ago
Kenny was professional, courteous, and extremely easy to talk with. He went above and beyond what was expected of him and I could not be more pleased. I’m requesting Kenny to come out and service our home here on out! -
Aaron Birmele ★★★★★ 2 years ago
Had some issues at first but the manager got everything figured out and took the time to call me. He handled the problem nicely. We'll be doing business in the future for sure 😊 -
Marty Wade ★★★★★ 2 years ago
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Emily Spaulding ★★★★★ 2 years ago
Legacy accepted a home warranty claim and all we needed was our furnace cleaned. Really enjoyed the technition who was friendly, professional and took time to explain things . Very satisfied . Would recommend them! -
Ryan Swartz ★★★★★ 2 years ago
I cannot express enough gratitude for this company and the spectacular employees they have representing them in the field. Polar Vortex...you have nothing on Legacy! My furnace stopped running and Legacy had someone to me in less than an … More hour. Trent (Tech/Installer) was very professional and patient in his explanation as to what the problem was. Helped me understand that looking into their maintenance plan would help to prevent the issue that I had. Guess who is getting on the maintenance plan...THIS GUY! They are a great company...ran by a great family and phenomenal employees. Not only named Legacy, but leaving a good one as well! Thank you Legacy for your prompt timing and professionalism!The Swartz Family! -
Matt Watts ★★★★★ 2 years ago
My central air went out and luckily we had a home warranty plan. Thankful enough that Legacy Heating and Air were able to fix my issue under my current home warranty. Sent out a technician the next day by the name of Kenny and he was outstanding. … More Knew exactly what he was doing and was very professional even down to covering his shoes to walk through our home. Unfortunately he didn't have the part on his truck and he made a few phone calls to have the new part delivered the next day at the shop. Came back the same day the part was delivered and got the job done! Thank you so much Kenny for taking care of our broken blower motor and getting our home back to being cool. You were outstanding! 🌟 🌟 🌟 🌟 🌟 -
Kate ★★★★★ 3 years ago
Excellent work. We replaced our furnace, coil, A/C unit, humidifier and thermostat. Work was completed all in one day while we were at work. Highly recommended. -
T Bone ★★★★★ 3 years ago
Awesome guy. Awesome crew. Awesome service. Only guys to call in Clarington. -
Giuseppina pina Shaw ★★★★★ 3 years ago
My AC broken down on Friday. Thinking I was going to get some relief by going to my parents house, not theirs broke down as well. They were over 20 years old. Cook Family came out and gave my folks a great deal and then came to my house … More and did the same for us. I am so pleased with their work. They came in 15 minutes early to set up floor coverings and get the all rolling. I was impressed on how clean they left my house. Thank you Cook Family at Legacy Heat and Air for saving my folks and myself. -
Travis Skora ★★★★★ 4 years ago
I never do these reviews but this called for one. I purchased a duct cleaning for a home that was recently purchased. Our technician John came and he was beyond great. Very friendly and professional. Even looked at / fixed my non working … More thermostat for free. The before and after photos of the ducts are gross and amazing at the same time. Amber answered my phone calls and was also excellent. I'll definitely recommend them to friends and family. -
Mitchell Craven ★★★★★ 4 years ago
We use their preventative maintenance program for multiple rentals and are very pleased with the level of service. They are also the most competitively priced. I would certainly recommend the different packages they offer. -
Anne Morris ★★★★★ 6 years ago
Every step of the way everything was great. Friendly & helpful receptionists, my technician was really nice & efficient in getting my furnace fixed, & put everything back the way it was. He even went an extra step & saw … More my humidifier cord was kinked & fixed that so a bigger problem didn't happen down the road.
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