Google Reviews

Dina Nicodemus ★★★★★ 3 weeks ago

Legacy was fantastic! They showed up on time and were extremely professional. I had a new furnace installed and it is great. I had 4 estimates and Legacy gave me a great price. The techs took very good care of my home. They wore booties … More and cleaned up everything. They were extremely friendly and knowledgeable. They have my business from now on!! Thank you Legacy!

Kole Heller ★★★★★ 4 months ago

Today was just a maintenance visit that is done every 6 months, or so, as part of their Bronze membership. My appointment wasn’t until 3-5pm, but Bill called a little after 2pm, and I gladly allowed him into my home. He looked into what … More I had questions about and afterwards he said everything looked great and we were both on our way. Legacy’s techs always does great work!!!

Tonya Gorsuch ★★★★★ 6 months ago

Wow! Such a great company! It was such a smooth process. I had to replace my furnace & Joe was so courteous he explained everything thoroughly through the whole process. He even showed me which ductwork needed taken out for better heating … More of the home. The two technicians that installed my furnace were very thorough and explained everything to me . They all made a tough situation so much better. Thank you Legacy , ☺️

kimberly majewski ★★★★★ 6 months ago

Great service! Very kind, trustworthy, and thorough. Everyone I know trusts and uses them. When they say something is wrong, you know it really is necessary and will be fixed completely. They will not try to sell you additional things … More or scam you into thinking you need a new furnace. They tell it like it is. Quick response too!

Christina Blaschke ★★★★★ 6 months ago

Legacy has been maintaining and servicing our Geothermal (Water Furnace) system since we purchased this home in 2014. We could not be happier with the service we have received. I would highly recommend purchase of a service plan. They … More keep track of your maintenance and will call you in the spring and fall to set up your service calls. They are extremely thorough when they check your system and they provide a report to explain the results of their testing. Thankfully we have only once had an issue with our unit and they quickly and cost-effectively resolved it for us. The technicians are highly trained and the technician that they send to take care of our unit has been specifically trained in Geothermal. Nathan Christian performed our service today and he could not have been more professional, thorough, and polite. It was a pleasure to meet Nathan and we hope to see him again in the Spring. Trust me... I am a very critical consumer and when I receive great service I feel like it should be recognized. Legacy is a quality operation.

Karen Mishler ★★★★★ 7 months ago

Brant was my technician. He was very polite and knowledgeable. He took the time to answer all my questions and explained the job he was doing, and how we could have confidence that things were working properly after he leaves. I look forward … More to joining their club option which gives me a great deal on future trips for all of our heating AND plumbing needs!!! Thanks!

Kem Meyer ★★★★★ 8 months ago

So impressed!! From start to finish. They got back to me fast with detailed quote and explanation of the process. Scheduled me easily. Service tech showed up on time. Conscientious, friendly and knowledgeable. Took their time to do the … More job right. Talked about how much they respect their employer and enjoy working for them. Educated me throughout the day, showed before and after pictures, kept things clean and compact. Above and beyond. Such a quality crew. Highly recommend.

Angel Van Dusen ★★★★★ 9 months ago

Came to this company after a more than miserable experience with another HVAC company. They have exceeded the expecting we had in the very beginning and continue to make sure we are taken care of.
Had an AC Installed on Tuesday.
They came … More Wednesday to finish up new duct work. And came today an hour after my phone call when the AC wouldn't kick on.
I would recommend to everyone without question! All the technicians that have been in my home have been extremley likeable, knowledgeable, and did EXACTLLY what they were meant to do! I cant say enough good about this company!

Annette Chiddister ★★★★★ 9 months ago

Albert was courteous and professional. He took a few minutes to answer a few questions I had while he was here, that was appreciated! Legacy has serviced my furnace and A/C for 5 years now and I will continue to put my trust in their workmanship. … More

Kimberly Stanton ★★★★★ 10 months ago

They got us in with a same day appointment when our AC went out. Called to let me know precisely when they’d arrive, gave us all our options after inspecting issues, were honest and said we did not need a new unit and got everything taken … More care of immediately. Signed up for their maintenance program at the same time and got a break on the price. Would 10/10 recommend using them for others!

Phil Krause ★★★★★ 10 months ago

Dec 2021 Tech guy showed up on time. Friendly. Knowledgeable. Love Legacy Heating and Air.
5/11/22 Tech guy (Albert) gave some excellent, practical recommendations on things I can do to make my AC unit last longer.
8/2/22 Albert once … More again was extremely friendly and helpful. I can't say enough about how much I appreciate Legacy Heating and Air. They do very good work.

Armando Lucio ★★★★★ 10 months ago

Always friendly and professional with wonderful personality. Very thorough in their inspections and offer information and explanations for what they are doing and what they have seen. They were patient and also attentive in delivering a … More wonderful service. We have peace of mind knowing that our system is not going to fail us and that the regular appointments help keep our system in the best condition for our home. We truly appreciate the care given and highly recommend Legacy Heating and Air, Inc.

Rocio Ortega ★★★★★ 10 months ago

Legacy is a great company! From the moment I called to learn about the plans and schedule they were friendly, explained well and made me feel like they wanted my business. My appointment for maintenance went very well, the man was very … More kind, showed me all about my AC unit and gave me tips on how to save on my electric bill. I am a very happy customer!

Jeff Willis ★★★★★ 11 months ago

Excellent service! Annual maintenance on my air conditioner, completely opening the unit and thoroughly cleaning inside and out. Showed me before and after pictures. I am terrible remembering names, but the technician was extremely knowledgeable … More and very personable.

Megan Diver ★★★★★ 11 months ago

Legacy's great customer service and professionalism started when I called to see what availability they had open to get a quote after my AC went out on me. The lady answering the phones is so personable and friendly and started the … More experience off great! Joe came out to give me a quote and was very thorough. Michael and Trent did the install and I couldn't be happier! They did a fantastic job and listened to the requests I had to make everything look nicer and keep out of the way. Thanks to everyone who was involved, considering the circumstances I had a great experience and will recommend Legacy to everyone.

Emily Sexton ★★★★★ a year ago

I absolutely LOVE Legacy! Unbelievable customer service from start to finish, regardless of whether it is during regular business hours or after hours. When scheduling an appointment, the staff are thorough and practice deep listening and … More comprehension. I feel heard, understood, and valued as a customer. In a world where costumer service is transforming more towards automation and lack of care, Legacy is upholding a standard that other companies could strive to be more like. As for the services provided at my home, the technician was kind and resolved my issue quickly with confidence. I am SO GRATEFUL that when I purchased my home just 3 months ago-the previous owner transferred his membership with Legacy to me with high regard. Admittedly I am someone who would not have sought out this sort of membership or really even been aware of it. Now that I have had this experience I am confident in Legacy Servicing my unit for the duration of my time in this home, and will use them moving forward.
Thank you Legacy!

Jeff Newman ★★★★★ a year ago

Called for an appointment, was able to get one scheduled within a reasonable time. John, the technician, showed up on time. Checked out the system, and serviced the A/C system when he found that the Freon charge was low. Advised on price … More before starting the work. Great service.

Alicia Rogers ★★★★★ a year ago

I am overly satisfied with the service that I have received from Legacy. They are more than helpful with all your heating and cooling needs. They care about the community and are so personable. Every single employee that I have encountered … More has been professional and caring. I would and will recommend everyone to use Legacy for any service they provide because they know what they are doing.

Judith Lentz ★★★★★ a year ago

We've used Legacy for many years and are always happy with their service. The service man was friendly and knowledgeable. He called about 15 minutes before arriving and got right to work when he got here. I'd recommend Legacy … More to anyone.

Jeffrey Rowe ★★★★★ a year ago

We have nothing but good to say about Legacy. Andrew has been great and the installation teams have gone above and beyond. I’m sorry I can’t remember the first crew (i believe one of the guys was Bill), but they were very conscientious … More and thorough. Andy just installed a new A/C unit yesterday and did a great job. He worked hard on a difficult install and we couldn’t have asked for a more helpful, hard working, thorough and pleasant individual. He stayed late getting things right and you don’t always see that anymore. Thank you Legacy.

Delores Spano ★★★★★ a year ago

The technician was courteous, friendly, and explained what he was doing every step of the way. He thoroughly cleaned our 15-year-old air conditioning unit, changed the furnace filter, and did whatever else needed to be done. He advised … More us on what we might come to expect with a unit of this age, so that we are aware of our options, if and when the time comes to replace it. This was our first experience with the yearly maintenance system for the air conditioner, and so far we are happy that we enrolled.

Suresh Ayyasamy ★★★★★ a year ago

Installed modulating furnace with 4 zone damper control system. They were very responsive and took time to bring all relevant people including owner to make sure they are recommending the right unit and provided all options to choose. Every … More technician on each stage of the install were awesome and did a clean install. Shawn was above and beyond in getting the system tuned. Can’t ask for more and old saying holds good you get what you pay for.

Ben Jones ★★★★★ a year ago

My furnace went out last night. I called and was able to get Kenny S. from Legacy out the next morning, just hours after I called. Kenny was very professional and walked me through the steps of how I can take care of my HVAC system. I really … More appreciate the time and assistance the technician gave me. I'm scheduling for more services now, Thank you Kenny S. and Legacy for everything!

G Ma ★★★★★ a year ago

Called to schedule plumbing service with them. Their soonest appointment was sooner than anyone else so I took it. Waited a few days I am out of state and on a different time zone (3 hours behind) so communicating with them was difficult … More at times. I talked to Emily and she booked my appointment. Due to some miscommunication on my end, the day before she found out they don’t offer that kind of service. Instead of calling me morning of, while I was asleep in the different time zone, she reached out to the company that they refer their customers to and actually set up an appointment for me. She gave them my information and within a couple of hours they were helping me out with my issue and it was done in a timely and professional manner.
I feel like any other company would’ve called me morning of my appointment and told me they didn’t offer the service and left me stranded and upset. Emily went above and beyond to make sure that my issue was taken care of, even though they couldn’t fix it for me. She got all of it taken care of for me while I was asleep in the other time zone. She even called me a couple of hours after to make sure the other company got me taken care of.
Truly a great example of excellent customer service. Emily is an absolute asset to your company. She was very kind, empathetic and accomadating to my situation. She is a great representation of Legacy heating and air. I will always come back no matter what and refer my family and friends to them.

Patricia Crafford ★★★★★ a year ago

I've used Legacy for furnace & a/c maintenance for over 4 years in the house where I am now, and for many years in my home previous to this. They have also provided humidifier installation and duct cleaning services for me. In … More all that time and in all those services, their performance has never been less than excellent. Just as impressive, their service technicians and customer service people are consistently professional, courteous, and personable. Great company! A Summer 2020 shout out to Missy, Brandon, Rusty, and Erik. And now adding a 2021 shout out to Bill and Josh. Y'all rock!
Now editing in February 2022 to add that I'm happy Legacy has added plumbing to the services they provide since the plumber they just provided for faucet repair and toilet installation had all the great qualities their HVAC guys always have. Shout out to Plumber Josh!

Skye Gray ★★★★★ a year ago

These people are not the cheapest, but they are certainly the most courteous and efficient at all levels. I had a whole house generator installed by them and everything went exactly as expected. The salesperson was knowledgeable and happy … More to answer questions and this generator has worked flawlessly for the past year. They just left after their annual maintenance appointment and as always they were courteous and let me know when they were coming. Really excellent follow through.

Ryan Clark ★★★★★ a year ago

Everyone that I was in contact with from Legacy was very courteous and helpful. Chanc Ravish was the sales rep that helped me decide what system was best for my home and for the amount of money that I could spend. Very knowledgeable and … More honest. The installers were also great. They were on time and the quality of work was too notch. I would highly recommend using Legacy Heating and Air.

Amanda O'Brien ★★★★★ a year ago

Excellent customer service and excellent service-men. I am so glad we signed up for their yearly maintenance program. Both service-men that have come for our summer and winter maintenance have been professional and caring. Informative and … More personable. Thank you Legacy for providing such excellent service!

Dan Lebryk ★★★★★ a year ago

Great service. A technician that uses data and science to do furnace and central air work, I love that. Scheduling was easy. Happy with the extra effort. Great job explaining what was done and state of my furnace.

Judi M. ★★★★★ a year ago

Our air conditioner went out and then our furnace. We did our due diligence, with researching and getting quotes. The experience we had with Joe was phenomenal. We couldn't be happier with the quality and efficiency of our new … More system. Our comfort level in the house has increased, the energy bills have decreased, and there is peace of mind knowing our equipment is made in the USA! Should there be any future issues, the parts can all be found in the US. The installation was smooth, and although very lengthy for the workers, they dismantled and removed the old system and had us up and running with the new system in just one day. Thankfully, Joe was able to obtain affordable financing for us. Since the installation, we have had yearly maintenance visits for both the furnace and air conditioner. They always arrive promptly, are very thorough, are respectful of our home and are personable and polite. This company is top notch. Buy and enjoy with confidence! Thank you to all that have made our experience outstanding at Legacy. We sincerely appreciate you.

Jeff Goldy ★★★★★ a year ago

Bill came out and did a fantastic job. He took the time to explain what was happening, and gave possible solutions for some issues. He was very thorough, professional and personable. Highly recommend Legacy Heating And Air!!

Ken Lewton ★★★★★ a year ago

It’s 4:30 Saturday afternoon. 95 degrees. A/C quits. Fast efficient service. We were back up and cooling about 90 minutes later. Highly recommend you purchase their heat and A/C tune up program. They are amazing, and friendly and show … More up when you need them.

John Geraci ★★★★★ 2 years ago

Legacy maintains/services our furnace and air conditioner plus installed our home generator. Very professional at every level from communication with the office to knowledgeable, trusting and accommodating field techs. Kyle maintains all … More three of our units and he is outstanding. Definitely give Legacy a strong recommendation.

Sharon Bowlby ★★★★★ 2 years ago

Josh came out after we called about our sump pump failing. He was extremely knowledgeable and had our new pump installed and fixed within 20 minutes. He was quick, and explained common maintenance and cleaning of our pump. Thanks for … More the great work, Josh!

Patricia Bunner (Patty) ★★★★★ 2 years ago

We are so very happy with our heating and air conditioning system. The maintenance Legacy offers keeps everything in good condition. Our latest maintenance person was John. He was very polite and professional. We have been impressed with … More Legacy from the start. They have not let us down in any way since. We have been their customer since 2015.

Suzanne Carter ★★★★★ 2 years ago

Legacy has always been a very dependable, professional, quality service company in my opinion. Their technicians are friendly, knowledgeable and seem to really care about the customer’s needs. They explain problems clearly and offer options … More to reconcile the issue. And they are reasonably priced. Thank you Legacy!!!

susan petty ★★★★★ 2 years ago

Roger Ragan Rutkowski ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Richard Scott ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

dave flora ★★★★★ 2 years ago

Punctuality, Responsiveness, Value

Michelle Yeager ★★★★★ 2 years ago

Professionalism, Punctuality, Responsiveness

June Watson ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Kate Irelan ★★★★★ 2 years ago

Rusty came right on time, and quickly discovered my fresh air intake was blocked. He showed me what had happened and advised me on how to prevent it in the future. Then he gave everything a good check to make sure it was right before … More he left.
This is why I stick with Legacy: they actually care about their customers.

Katelyn Kennedy ★★★★★ 2 years ago

I had to change my appointment time and they were completely accommodating and flexible to make sure my heating maintenance got done on the same day. The tech they sent, Rusty, was kind, knowledgeable, and efficient. We appreciate the care … More that Legacy takes in treating their customers like family.

Tamara Lewis ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Bob Cohn ★★★★★ 2 years ago

Professionalism, Punctuality, Responsiveness

Ray Carlson ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Rob Flanagan ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Phil Liles ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Doctor Jones ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Cathy Burke ★★★★★ 2 years ago

Professionalism, Punctuality, Responsiveness

Kevin Casault ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Value

Marcus Felde ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Fran Blankenship ★★★★★ 2 years ago

Professionalism, Punctuality, Responsiveness

Noble Lamb ★★★★★ 2 years ago

Professionalism

Stoney Hull ★★★★★ 2 years ago

Professionalism

Eric Irwin ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness

Sherman Reed ★★★★★ 2 years ago

Professionalism, Punctuality

Robert Homan ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Grant Choler ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Value

Chris LeCount ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Value

Kevin Ganger ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Edward Tazelaar ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness

Jasmin Barton ★★★★★ 2 years ago

Professionalism, Punctuality

paul egbert ★★★★★ 2 years ago

Professionalism, Punctuality, Responsiveness

Lina Blosser ★★★★★ 2 years ago

David Beem ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Joe Schuppig ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Linda Bergstedt ★★★★★ 2 years ago

Punctuality, Quality, Value

Grace shupp Shupp ★★★★★ 2 years ago

Professionalism, Punctuality

Peggy Bolstetter ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Eric Matlis ★★★★★ 2 years ago

I would like to thank Legacy for going above and beyond to help me with my duct issues. They were very thorough and helpful. Both Sean and Brandon spent a lot of time with me discussing the cleaning process and potential repairs I may … More need in future. They were knowledgeable and extremely hardworking. I would recommend them to anybody for their HVAC needs.

Dominic Grimske ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Lisa Nielsen ★★★★★ 2 years ago

Professionalism, Punctuality, Responsiveness

Lori Wheeler ★★★★★ 2 years ago

Very prompt service, here within time frame they say they will be and calls first to let you know. Very polite service tech, gets in and does the job and leaves. Very happy with Legacy, glad i was referred to them by a friend.

Jamie Whitaker ★★★★★ 2 years ago

Quality

Paul Cox ★★★★★ 2 years ago

Professionalism, Punctuality, Responsiveness, Value

Megan Meyers ★★★★★ 2 years ago

Professionalism, Punctuality, Quality

Brenda Mourning ★★★★★ 2 years ago

He was very nice and knowledgeable

Dean Conaway ★★★★★ 2 years ago

Kayla Glass ★★★★★ 2 years ago

Tina Alder ★★★★★ 2 years ago

Professionalism

Dan Hummel ★★★★★ 2 years ago

Professionalism, Punctuality, Quality

Dawn Utter ★★★★★ 2 years ago

Quality, Responsiveness, Value

Jim Panozzo ★★★★★ 2 years ago

Furnace check with John. He was helpful and courteous, appreciated the service today.

Ann Britzke ★★★★★ 2 years ago

Professionalism, Punctuality

Renay Bemiller ★★★★★ 2 years ago

Quality

Barry Bowsman ★★★★★ 2 years ago

Jeremy was very though and informative. Great visit😀

Craig Custer ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Lesa H ★★★★★ 2 years ago

Professionalism, Quality

Brian Hysell ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Paula Verteramo ★★★★★ 2 years ago

Technician arrived on time and quickly fixed our gas leak. Very nice and respectful. Will definitely use again for future work.

Stacy Thompson ★★★★★ 2 years ago

Professionalism, Quality, Value

Mindy Burns ★★★★★ 2 years ago

Michael Losch ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness

Wayne Royer ★★★★★ 2 years ago

Legacy initiated the call to do my annual heating maintenance and safety check. They met the appointment on time and were very careful with respect to COVID concerns.The technician performed the job quickly and efficiently and made very … More sure all of my concerns were addressed. I am very pleased.

RICHARD SCHWADRON ★★★★★ 2 years ago

Professionalism, Quality, Responsiveness

Thom Andreae ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Greg Boehman ★★★★★ 2 years ago

Professionalism, Quality, Responsiveness

Travis Meyer ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Stephen Ball ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Willis Lyons ★★★★★ 2 years ago

Professionalism

Dave Hammer ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

MIKEL ROPP ★★★★★ 2 years ago

Professionalism, Punctuality, Responsiveness

Rebecca Leneway ★★★★★ 2 years ago

Professionalism, Punctuality

tim darling ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness

Sherry Wenzel ★★★★★ 2 years ago

Responsiveness

Kyleen Miller ★★★★★ 2 years ago

Legacy Heating is very responsive for scheduling regular maintenance and for service calls of any other kind. The office staff and on site contractors are always very friendly and knowledgeable.

Steve Pond ★★★★★ 2 years ago

Punctuality, Quality, Responsiveness, Value

Steve Little ★★★★★ 2 years ago

Professionalism, Punctuality, Responsiveness

Kimberly Yoder ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Mike Blankinship ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Brad Welty ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

C S ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Value

Scott Nielsen ★★★★★ 2 years ago

Professionalism, Punctuality

Chris Wynne ★★★★★ 2 years ago

Professionalism, Punctuality, Responsiveness, Value

Rhoda Weaver-Watson ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness

Jerry Irvin ★★★★★ 2 years ago

Professionalism, Punctuality, Value

christine switalski ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Roger Moyer ★★★★★ 2 years ago

chantel mcjunkin ★★★★★ 2 years ago

Professionalism, Quality, Responsiveness

Jennifer Mobley ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Larry Morr ★★★★★ 2 years ago

Professionalism

Judy Trout ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness

Scott Rost ★★★★★ 2 years ago

Professionalism, Punctuality, Quality

Chris Watkins ★★★★★ 2 years ago

Responsiveness

Allegrita Ashenfelter ★★★★★ 2 years ago

Professionalism, Punctuality, Responsiveness

Chad Dilday ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness

Victoria Holt ★★★★★ 2 years ago

Professionalism, Punctuality, Responsiveness

Justin Schrock ★★★★★ 2 years ago

Professionalism, Punctuality, Value

deb mckee ★★★★★ 2 years ago

Professionalism, Punctuality, Responsiveness

Lori Best ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Tanishia Treadwell ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Karen Grant ★★★★★ 2 years ago

Professionalism, Punctuality, Quality

Joshua Lesperance ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness

Ernie Rivas ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Melinda Miller ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Erica Ogle ★★★★★ 2 years ago

Super impressed with the service team! Kenny was Quick, timely and thorough.

Kristie Sherburn ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Richard E Cochran ★★★★★ 2 years ago

Responsiveness, Value

Kristin Wells ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Yu J Liu ★★★★★ 2 years ago

Great detailed cleaning & maintainable service and a great conversation along the way!

Charles Knight ★★★★★ 2 years ago

Professionalism

Kevin Strite ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Jeff Hartzke ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Sue Ward ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Phillip Sobottke ★★★★★ 2 years ago

Professionalism, Punctuality, Quality

Nicole Biggs ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Value

Monica Elliott ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

diana seaman ★★★★★ 2 years ago

Professionalism, Punctuality, Quality

Debra Pschigoda ★★★★★ 2 years ago

Professionalism, Punctuality, Responsiveness

Cheryl Farmer ★★★★★ 2 years ago

It is always a great experience with Legacy. We’ve been extremely happy customers for over 15 years.

Rich Peters ★★★★★ 2 years ago

Professionalism

Leann Sullivan ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Cathy Webb ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Cindy Tucker ★★★★★ 2 years ago

Professionalism, Punctuality, Responsiveness

Trisha Wise ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Richard Wojtasik ★★★★★ 2 years ago

Jessi K Gipson ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Steve Peterson ★★★★★ 2 years ago

Professionalism, Responsiveness

Mike Bujtas ★★★★★ 2 years ago

Scheduled maintenance performed on the furnace. The tech was familiar with the system and was very pleasant and explained what he would be doing. It's nice to get the same tech each time so they are familiar with the house and system. … More He adjusted humidity levels and switched the damper over to winter (which I forgot to do). High quality service, great value for the price of the plan. Friendly without being overly talkative. Made sure I didn't have any questions. Left no mess. Very efficient.

Julie Cook ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

John Murphy ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Andrew Strawser ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Tom Hollabaugh ★★★★★ 2 years ago

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Ferguson Harrell ★★★★★ 2 years ago

Very professional and friendly.

Katie Ott ★★★★★ 2 years ago

Professionalism, Quality, Responsiveness

Mark Coons ★★★★★ 2 years ago

Walt (Service Tech) was extremely pleasant and accommodating.

Lori Gibbs ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Elise Ann ★★★★★ 2 years ago

I got a quote today for a new HVAC system and I'm feeling great about going with Legacy for this project. I appreciate how Joe took the time to explain all my options in a personable but non-salesy way. I also appreciate that he wore … More his mask correctly! It's nice that Legacy generates their quotes onsite. That was much more convenient than waiting for an email. All around applause for this business!

Hannah Nettrouer ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Charles Heintzelman ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Aaron Creasy ★★★★★ 2 years ago

Professionalism, Punctuality, Responsiveness, Value

Diane DeRoos ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Amy Spurgeon ★★★★★ 2 years ago

Jennifer McCormick ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness

Kathleen Norris ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Sandy Hopkins ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

David Bartkus ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

George Rice ★★★★★ 2 years ago

jack b burkett ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Michael Hensel ★★★★★ 2 years ago

Professionalism, Punctuality, Value

James Bowers ★★★★★ 2 years ago

Linda Kuhens ★★★★★ 2 years ago

Professionalism

Carol McCoy ★★★★★ 2 years ago

Professionalism, Punctuality

GLopez ★★★★★ 2 years ago

Bob Reese ★★★★★ 2 years ago

Professionalism, Quality

Dan Williams ★★★★★ 2 years ago

Legacy has always treated me fairly and recently had a middle of night problem with heater fan motor. They called me at 6;00 AM and had everything repaired by 10:00am. kEENY DID A nice JOB!Dan Williams

Lee S ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness

La Mejor Explicación Biblica ★★★★★ 2 years ago

Great!

Dennis Phillips ★★★★★ 2 years ago

Service person was the best very knowledgeble and professional

Robert Gove ★★★★★ 2 years ago

Good technician, an expert.

Michael Smothers ★★★★★ 2 years ago

Professionalism, Punctuality, Quality

Nancy O'Hara ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Abrianna Leyva ★★★★★ 2 years ago

Professionalism, Punctuality, Quality

Danielle johnson ★★★★★ 2 years ago

We have used Legacy several times for our heater repair and maintenance as well as A/c installation every time they have come to my home they have exceeded expectations. Every employee has been kind and professional. Never try to pressure … More you into something you don't need and they remind me when maintenance needs scheduled, which is so needed for a hectic life. Amazing service!

Terry Shelton ★★★★★ 2 years ago

Suzanne gray ★★★★★ 2 years ago

Professionalism

Peace Maker ★★★★★ 2 years ago

Professionalism, Punctuality, Responsiveness

Teri Nowakowski ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Value

Thomas Luerssen ★★★★★ 2 years ago

Dylan Glanders ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Linda ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Stephanie Green ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Janet Hansen ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Ernest Chancellor ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Michelle Gavarrete ★★★★★ 2 years ago

Professionalism, Punctuality

Aaron H ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Jon Darling ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Ron Foeckler ★★★★★ 2 years ago

Punctuality, Responsiveness

Eldon Christner ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Juan Crespo ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Karlynne Birmele ★★★★★ 2 years ago

Professionalism, Punctuality, Quality

John Potter ★★★★★ 2 years ago

What can I say, for starters they installed a brand new ac unit in June which froze us out of our home which we liked...lol the technician was awesome very knowledgeable and to boot the owner was there helping out as well(pretty cool) so … More today legacy came out to inspect furnace and he as well was courtesy and knowledgeable(Brant)... all around good people...thanks legacy

Margo Dumelle ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Elizabeth Seering ★★★★★ 2 years ago

Professionalism, Punctuality, Quality, Responsiveness

Kevin Redman ★★★★★ 2 years ago

Professionalism, Punctuality, Quality

Shirley Dorbin ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Alan Richmond ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Charles Kozup ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Catherine Blum ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Value

Jennea Schirr ★★★★★ 3 years ago

Professionalism, Punctuality, Responsiveness

Billy Roberts ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Adam Spain ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Value

Morgan First ★★★★★ 3 years ago

Jim Goodsene ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Michael Yeager ★★★★★ 3 years ago

Donna Temple ★★★★★ 3 years ago

Professionalism

Shawn Goeller ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Renee Thompson ★★★★★ 3 years ago

Professionalism, Quality, Value

Erin McGrath ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Barry Johnson ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness

Dave Mette ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

jon pagano ★★★★★ 3 years ago

Professionalism, Quality, Responsiveness

Ryan Miller ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Gerald S ★★★★★ 3 years ago

Professionalism, Punctuality, Value

Joi Giger-Forrest ★★★★★ 3 years ago

Professionalism, Responsiveness, Value

Kellie Jones ★★★★★ 3 years ago

Professionalism, Responsiveness

Alex lintz ★★★★★ 3 years ago

Ron Harter ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Randy Brunt ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Brian Chew ★★★★★ 3 years ago

Professionalism

Mackenzie Schneider ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Larry Gephart ★★★★★ 3 years ago

Professionalism

Linda Deiber ★★★★★ 3 years ago

Professionalism, Punctuality, Quality

Mike McCarthy ★★★★★ 3 years ago

Punctuality

Tamara Ashley ★★★★★ 3 years ago

Always on time. Polite . Adhere to safety protocols. Honest.

James Bradshaw ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Beth Troyer ★★★★★ 3 years ago

Very satisfied

Cynthia Davis ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Nelson Coble ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Angela Krohne ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness

Theresa Dills ★★★★★ 3 years ago

Great response time. Love their maintenance package. It saved us in the long run! Highly recommend!

Jennifer Bryant ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness

Ed Bollero ★★★★★ 3 years ago

Great fall service and Kenny knows what he is doing.

Bohdan Szewczyk ★★★★★ 3 years ago

Professionalism, Quality, Responsiveness, Value

Stephanie Meyers ★★★★★ 3 years ago

Ted Myers ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

K. P. ★★★★★ 3 years ago

Technician John called before arriving on time maybe a bit early. He was friendly and communicated his plan, observations, assessments and recommendations in terms I understood. He respectfully listened to my concerns and questions. … More He didn't seem to mind my observing him at work. He also cleaned my heat pump and changed my filter. Thank you!

Debbie Charleston ★★★★★ 3 years ago

Professionalism, Punctuality

Cari Watson ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness

Dawn Slagowski ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness

Mark Swinehart ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness

bruce grant ★★★★★ 3 years ago

Just plain Good service

john van ★★★★★ 3 years ago

Elizabeth Hall ★★★★★ 3 years ago

Professionalism

Gamerzilla666 ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness

Sally Stoepker ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Value

Tyler Cook ★★★★★ 3 years ago

I would like to express a sincere thank you to Legacy Heating and Air Inc. The professionalism and expertise are second to none. All associates I came in contact with were beyond friendly and knowledgeable. The thorough sales explanation, … More superior Daikin equipment, and staff are what creates a lasting impression. Keep up the good work!

Marilyn McClure ★★★★★ 3 years ago

Professionalism, Punctuality, Responsiveness

John Latimer ★★★★★ 3 years ago

Prepared plumbing for installation for new bathroom vanity.

Rachel Sotebeer ★★★★★ 3 years ago

Randy Smith ★★★★★ 3 years ago

Professionalism, Punctuality, Responsiveness

Bruce & Julie Flora ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness

Bob BigBass ★★★★★ 3 years ago

Professionalism, Punctuality

Dan Carlson ★★★★★ 3 years ago

Professionalism, Punctuality, Value

Kevin Brown ★★★★★ 3 years ago

Pricing was upfront, transparent. Arrived on time, friendly staff.

Joseph Gaynor ★★★★★ 3 years ago

Professionalism, Punctuality, Responsiveness, Value

andrew obren ★★★★★ 3 years ago

Professionalism

Maria Eyer ★★★★★ 3 years ago

Professionalism, Punctuality

Loren Wortinger ★★★★★ 3 years ago

Very professional and very good job

Gabe Kzoo ★★★★★ 3 years ago

Professionalism, Punctuality, Responsiveness

Gregory Gann ★★★★★ 3 years ago

Outstanding professionalism by Marty and office staff. Diagnosed and fixed problem within 15 minutes. Will use again. Prompt, courteous and great knowledge!

Mallory Biedenbender ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness

Maggie H ★★★★★ 3 years ago

Spoke with Missy on the phone to set up an appointment and she was very nice and helpful! She was able to get a technician same day!John was my technician and was great. Explained clearly what needed to be done and did it. Very professional … More and helpful.Overall, a great experience. I appreciated that someone could come last minute and fix everything!

Jill Kennel ★★★★★ 3 years ago

THE OSU Bob ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Al Ernst ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Ben Hurt ★★★★★ 3 years ago

Professionalism

Claudia Vanderelst ★★★★★ 3 years ago

Professionalism, Punctuality, Quality

Brian Lakin ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

David Schmitt ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Joel Bernier ★★★★★ 3 years ago

Professionalism

Seth Birky ★★★★★ 3 years ago

We use Legacy for both our home and our business, and would not trust it to anybody else! They are not only proactive with helping us set up our maintenance, but they are always on time, technicians are always professional, and they don't … More try to oversell us on things that we do not need. We trust them to not only give us the best service, but also the best price for that service.

Marianne Stansbury ★★★★★ 3 years ago

Professionalism, Punctuality, Responsiveness

Christine Herrmann ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Becky Kizer ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

David Kiefer ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Michelle Zavacky ★★★★★ 3 years ago

Roger Smith ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Value

Marty Juel ★★★★★ 3 years ago

Quality

Kellie O'Connell ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness

Gordon Champagne ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Dave Dufour ★★★★★ 3 years ago

Repair to basement faucet. Friendly technician got the job done quickly. Good communication.

Angela Krauss ★★★★★ 3 years ago

Gary BUKOVSKY ★★★★★ 3 years ago

Professionalism, Responsiveness

Leanne Hankins ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Eleanor Robinson ★★★★★ 3 years ago

Professionalism, Punctuality

Richard Mertz ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Carolyn Helmuth ★★★★★ 3 years ago

Professionalism

Steve Gilbert ★★★★★ 3 years ago

Bob Lemon ★★★★★ 3 years ago

Really good service

Ron Van ★★★★★ 3 years ago

Professionalism

Edward Traisman ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Patrick Roberts ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Josie Jordan ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Joanna erekson ★★★★★ 3 years ago

As always professional, thorough and friendly

Ronnie Hall ★★★★★ 3 years ago

Professionalism, Punctuality, Responsiveness

Douglas Deming ★★★★★ 3 years ago

Professionalism, Quality

Curtis Meyer ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Brian Elliott ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Lorijo Nerad ★★★★★ 3 years ago

Punctuality

Janet Froelich ★★★★★ 3 years ago

We have hired Legacy as our heating and cooling professionals since 2015 and have maintained a service plan with them. They have always been prompt, professional and honest.We recently decided to upgrade our system to a Daikin 96% efficiency. … More On a very warm and humid day, Andy Elliott and David Perez, technicians, worked out in the heat and got our total system replaced. Andy even rerouted our water drain. These two technicians worked over 9 hours to get everything perfect.Legacy has always been there when we have called and we are very pleased with them. Ben consulted with us and assisted in our decision of which system combo to purchase. He was very knowledgeable.

Laura J Booker ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness

Tina Krege ★★★★★ 3 years ago

Professionalism, Quality

Kirt Scherer ★★★★★ 3 years ago

Technician arrived on time. He was very pleasant and wore his mask and booties in the house. He performed the service and reported that everything is working properly. I plan to keep using this company and will recommend them to friends. … More

Tiffanie Englebrecht ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Pam Hull ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

WOLFLAZER ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness

Kim Urban ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

sheila barker ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Gregory Baxter ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Phil Bender ★★★★★ 3 years ago

Professionalism

Tiffani Imes ★★★★★ 3 years ago

Professionalism

Gary Chastain ★★★★★ 3 years ago

Professionalism, Quality, Responsiveness

Matthew LeBaron ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness

brock everts ★★★★★ 3 years ago

Carolyn Gallaway ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Adrienne Byers ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness

Shelia Keyser ★★★★★ 3 years ago

Happy with the annual service they provided.

Adam Yoder ★★★★★ 3 years ago

Nancy Ugarte ★★★★★ 3 years ago

Professionalism, Punctuality, Quality

Karna Gifford ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Kevin Keyser ★★★★★ 3 years ago

Professionalism, Punctuality

Eugene Schoon ★★★★★ 3 years ago

Great professional service. Thanks Marty!

Chuck Gleissner ★★★★★ 3 years ago

William was very personable and professional.He cleaned and checked the furnace and AC.

Jan Barkell ★★★★★ 3 years ago

Professionalism, Quality

Michelle Lint ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Pam Schneider ★★★★★ 3 years ago

Repairman was courteous & efficient

Suzanne Faas ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Thomas Laidig ★★★★★ 3 years ago

Great service and communication

JaiAnn Evans ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Sherry Stabler ★★★★★ 3 years ago

Called them today (not currently a customer) for service, receptionist very friendly and got me scheduled with out hesitation. Others said they had no one to help.Called me when technician was on his way. Was prompt with in time frame I … More was given. Jeff was Very friendly, respectful and knew what he was doing. Will definitely be who I call going forward. Very happy customer.

Scott Bowers ★★★★★ 3 years ago

Value

M Smith ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Robert Apthorpe ★★★★★ 3 years ago

Jamie Egendoerfer ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness

amy mzembe ★★★★★ 3 years ago

Professionalism, Punctuality, Responsiveness, Value

Marcia Cantwell ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

John Peterson ★★★★★ 3 years ago

Professionalism

Daniel Baker ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

James Zirille ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Dennis Losee ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness, Value

Tori Randall ★★★★★ 3 years ago

Brandon did a wonderful job. He was very thorough, wore booties in the house, and even chatted with my son. I highly recommend legacy!

Rachel Wain ★★★★★ 3 years ago

Many thanks to our service technician, Mark. He was so personable and let us know what he would be doing and why. Marcia, the woman who initially took our call listened so sympathetically when we informed her our office was at 80 degrees … More first thing in the morning. She got us help fast! We are all very grateful how quickly the problem was addressed. Legacy saved the day!

Jake Lafree ★★★★★ 3 years ago

Professionalism, Punctuality, Quality, Responsiveness

Alexander Hahn ★★★★★ 3 years ago

Responsiveness

Mindi Dugard ★★★★★ 3 years ago

We had used LeFever for the past 15 years and was uneasy about the company being bought by a larger company. I was pleasantly surprised by the professionalism and transparency of our technician, Kenny. In addition, Legacy offers a discount … More for multiple United that we hadn’t received in the past.

Kyle Winters ★★★★★ 3 years ago

The entire system in my house was in emergency need of replacement. After calling Legacy, they came out for an estimate the following day. Joe, my comfort consultant, was friendly, easy to talk to and able to show me exactly what my home … More needed. The level of information was more than I expected and very welcomed. They were extremely busy to to high temperatures but managed to fit me in the following week. Joe made the process smooth and hassle free for me.On install day the men showed up on time and got immediately to work. Andy and Dave ( my installers) were easy to interact with and made sure to answer any of my questions. They spent 12 hours getting the job done. No breaks, no lunch, just busting it out to make sure I had my cool air before I went to bed. Both of these guys were above and beyond my expectations. When they were done, the only sign they had been there was an amazing new furnace inside and a beautiful ac unit outside.There isnt anything they could have done better! Fantastic service from start to finish.

Lyndon Bontrager ★★★★★ 3 years ago

Legacy did a fantastic job for us from the minute I inquired for a quote. Very responsive and timely with every stage. They replaced my old furnace and AC and I feel like my house is brand new. Ben helped us easily understand what our … More options were before we made the final decision. Top-notch quality on the install by Andrew, Jordan, and Andy. Walt tidied everything up then with a great job on cleaning the ducts. I'll recommend Legacy to anyone.

Alex Kimmell ★★★★★ 3 years ago

Joe was the sales rep that came out to my house. He was highly professional and made me feel like more than just a customer. The very next day he had 2 gentlemen install a new furnace and A/C unit. Their speed and professionalism is unmatched. … More Buying these are always a big expense but compared to other local installers this was a great price. Highly recommended!

Jamie Brown ★★★★★ 4 years ago

Legacy Heating and Air Inc. always provides top notch service. The staff at Legacy are all very professional and knowledgeable. I would highly recommend them for all of your heating and air needs.

Brian Kennedy ★★★★★ 4 years ago

On 02/15/2019 we had our regular scheduled preventative maintenance service in our home. Brant was our service technician. Brant was very personable, friendly and professional. We were able to chat a little while he was inspecting and servicing … More our furnace. He showed genuine concern that we were not just satisfied but also understood what he checked and the current health of our unit.While Brant appears to be very skilled and knowledgeable with the ever evolving HVAC technology, he is exceptional with his customer service. He understands he is in the people business.We have always had very positive experiences with Legacy over the years but it is because of people like Brant that we not only stay customers but continue to recommend Legacy to others.Thank you

Dale Nowatzke ★★★★★ 4 years ago

Brant not only showed up on the appointed time but was a very polite and mannerly young man. He spoke with confidence and had proved his skills by answering all my questions about why he was doing, what he was doing, and explained about … More the equipment in which he maintained my HVAC system with.

Patrick Hill ★★★★★ 4 years ago

These guys are great! Always on time, very professional and very thorough.I just had routine maintaince done on the furnace and Brant L. Did a fantastic job. This is his 2nd time coming over and he's fenominal. Very thorough and respectful, … More constant eye contact, technical and precise. Great work man.I'll be renewing my service agreement with them for sure!

Ashley Miller ★★★★★ 4 years ago

Harry Bailiff ★★★★★ 4 years ago

Kenny was my service tech. He was on time, dressed appropriately, and very personable. Got right to the job, answered all my questions and left things as he found them

Shirley E ★★★★★ 4 years ago

Punctuality, Quality, Responsiveness, Value

Velma ★★★★★ 4 years ago

Legacy went above and beyond for me when i was out of town and my neighbor found my basement flooded with 2 feet of water after some very cold weather froze pipes at a house i'd recently purchased in sw michigan.They used the keys … More in the lockbox to let themselves in and made sure everything was safe, and returned after the water was gone to see if the relatively new furnace and water heater would start up. Amazingly, both survived.I also purchased a new air conditioning unit from Legacy, which they installed, and had them replace some old deteriorating ductwork In the basement. All the appointments were punctual and communication among office, field people and the customer is clear is well-coordinated. They're always professional and there when you need them, and the heating/AC maintenance plan helps me sleep easier at night. Highly recommended!

Ashley Murphy ★★★★★ 4 years ago

Kenny was fantastic!

Kim Badgero ★★★★★ 4 years ago

I am not sure just how long Sean has been with the company, but we’ve had the pleasure of having Sean in our home for maintenance on our furnace and air conditioner in our last 3 homes. This last encounter with Sean was because our gas … More fireplace had faltered after we had a new furnace installed. Sean came to the rescue, made a couple of adjustments, and it’s now working like it always has. Thank you, Sean!Dane & Kim Badgero

Joshua Higgins ★★★★★ 4 years ago

Heat is working

Dr. Shannon Avena ★★★★★ 4 years ago

Kenny was professional, courteous, and extremely easy to talk with. He went above and beyond what was expected of him and I could not be more pleased. I’m requesting Kenny to come out and service our home here on out!

Becci Field ★★★★★ 4 years ago

Bufford Skipper ★★★★★ 4 years ago

Chris sickelsmith ★★★★★ 4 years ago

Chris Karam ★★★★★ 4 years ago

Brant was service guy. Thoroughly knowledgeable and did an outstanding job. Helped adjust humidifier as well.

Emily Spaulding ★★★★★ 4 years ago

Legacy accepted a home warranty claim and all we needed was our furnace cleaned. Really enjoyed the technition who was friendly, professional and took time to explain things . Very satisfied . Would recommend them!

Matt Watts ★★★★★ 4 years ago

My central air went out and luckily we had a home warranty plan. Thankful enough that Legacy Heating and Air were able to fix my issue under my current home warranty. Sent out a technician the next day by the name of Kenny and he was outstanding. … More Knew exactly what he was doing and was very professional even down to covering his shoes to walk through our home. Unfortunately he didn't have the part on his truck and he made a few phone calls to have the new part delivered the next day at the shop. Came back the same day the part was delivered and got the job done! Thank you so much Kenny for taking care of our broken blower motor and getting our home back to being cool. You were outstanding! 🌟 🌟 🌟 🌟 🌟

Aaron Birmele ★★★★★ 4 years ago

Had some issues at first but the manager got everything figured out and took the time to call me. He handled the problem nicely. We'll be doing business in the future for sure 😊

Ryan Swartz ★★★★★ 4 years ago

I cannot express enough gratitude for this company and the spectacular employees they have representing them in the field. Polar Vortex...you have nothing on Legacy! My furnace stopped running and Legacy had someone to me in less than an … More hour. Trent (Tech/Installer) was very professional and patient in his explanation as to what the problem was. Helped me understand that looking into their maintenance plan would help to prevent the issue that I had. Guess who is getting on the maintenance plan...THIS GUY! They are a great company...ran by a great family and phenomenal employees. Not only named Legacy, but leaving a good one as well! Thank you Legacy for your prompt timing and professionalism!The Swartz Family!

Marty Wade ★★★★★ 4 years ago

T Bone ★★★★★ 5 years ago

Awesome guy. Awesome crew. Awesome service. Only guys to call in Clarington.

Kate ★★★★★ 5 years ago

Excellent work. We replaced our furnace, coil, A/C unit, humidifier and thermostat. Work was completed all in one day while we were at work. Highly recommended.

Giuseppina pina Shaw ★★★★★ 5 years ago

My AC broken down on Friday. Thinking I was going to get some relief by going to my parents house, not theirs broke down as well. They were over 20 years old. Cook Family came out and gave my folks a great deal and then came to my house … More and did the same for us. I am so pleased with their work. They came in 15 minutes early to set up floor coverings and get the all rolling. I was impressed on how clean they left my house. Thank you Cook Family at Legacy Heat and Air for saving my folks and myself.

Travis Skora ★★★★★ 6 years ago

I never do these reviews but this called for one. I purchased a duct cleaning for a home that was recently purchased. Our technician John came and he was beyond great. Very friendly and professional. Even looked at / fixed my non working … More thermostat for free. The before and after photos of the ducts are gross and amazing at the same time. Amber answered my phone calls and was also excellent. I'll definitely recommend them to friends and family.

Mitchell Craven ★★★★★ 6 years ago

We use their preventative maintenance program for multiple rentals and are very pleased with the level of service. They are also the most competitively priced. I would certainly recommend the different packages they offer.

Anne Morris ★★★★★ 8 years ago

Every step of the way everything was great. Friendly & helpful receptionists, my technician was really nice & efficient in getting my furnace fixed, & put everything back the way it was. He even went an extra step & saw … More my humidifier cord was kinked & fixed that so a bigger problem didn't happen down the road.

Legacy Heating and Air, Inc.

Quick Links

Michigan Location

269.445.8445

Indiana Location

574.293.8444

Google Reviews

Legacy Heating and Air, Inc.

Quick Links

Michigan Location

269.445.8445

Indiana Location

574.293.8444

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